Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
MD-99932772 Our mission is to be the premier provider of insurance and financial services options. My office's goal is to protect our State Farm customers from the risk of everyday life, to help them reach their goals, and to prepare them to pass on their legacy to the ones they love. My staff and I hold dear the relationships and expectations that have been given to us by our State Farm customers. No matter what line of business they are looking for: Life Insurance, Auto Insurance, Home Insurance, Renters Insurance, or Financial Service’s we will be here to guide them in the right direction.
Location
John Stein - State Farm Insurance Agent
6630 Baltimore National Pike, Baltimore, MD
21228, United States
Hours
Reviews
4.9
564 reviews
5 stars
551
4 stars5
3 stars1
2 stars1
1 star6
What are people saying?
AI-generated from recent customer reviews
Agent Performance
Taina Concepcion consistently received high praise for her professionalism, knowledge, and personalized service, making clients feel valued and understood.
Customer Service
Overall customer service was highlighted as exceptional, with multiple agents, including Farhan and Ethan, noted for their responsiveness and helpfulness.
Client Satisfaction
Many customers expressed high levels of satisfaction with their insurance experiences, often recommending the agency and its agents to others.
Knowledge and Support
Agents were commended for their ability to explain policies clearly and provide tailored coverage options, contributing to a stress-free experience for clients.
Team Collaboration
The agency's team was recognized for their collaborative efforts, ensuring clients received comprehensive support and assistance throughout their insurance processes.
- CDCory Daniel6 days ago5.0This Johns Stein State Farm office is truly Like A Good Neighbor!!! And our Super Agent Mrs. Taina Concepcion- Stewart is like a Super Agent. She goes out of her way to make sure her clients are taken care of. Even when she's on Vacation she answers our call. Her Efforts her Reliability and Availability are unmatched. She's no longer my agent She's Family as far as I'm concerned.
- JCJimmy CrockettNov 15, 20255.0⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Taina I had an amazing experience working with Taina for my car insurance needs! From start to finish, she was incredibly knowledgeable, patient, and genuinely committed to helping me find the best coverage. She took the time to explain every detail, answered all my questions, and made the entire process fast and stress-free. Thanks to her expertise, I ended up with a policy that gives me great protection at a price that fits my budget. It’s rare to find someone who truly cares about their clients the way Taina does. If you’re looking for exceptional service and someone who goes above and beyond, Taina is the one to trust! Highly recommend!
- OFOC FlowNov 4, 20255.0I can’t say enough wonderful things about Taina Concepcion-Stewart and her State Farm team. From day one, she’s treated me like family — always patient, kind, and genuinely invested in making sure I’m covered the right way. She takes the time to explain everything clearly and never makes you feel rushed or pressured. Whenever I have a question or need help, Taina and her staff are quick to respond and go above and beyond to make things easy. You can tell she truly cares about her clients and takes pride in what she does. It’s rare to find someone who combines professionalism with such warmth and sincerity. I’m so grateful to have her as my agent — she’s truly one of a kind!
- SLSleep With Blessings And LoveNov 4, 20255.0I’ve had an excellent experience working with Taina as my insurance agent. From the very beginning, she’s been professional, patient, and incredibly knowledgeable. She took the time to explain every detail of my policy and made sure I fully understood my coverage options. Taina is always quick to respond, follows up consistently, and truly goes above and beyond to make sure her clients are taken care of. It’s rare to find someone who genuinely cares about your needs and works hard to find the best possible coverage and rates. If you’re looking for an agent who’s reliable, honest, and dedicated to providing top-notch service, I highly recommend Taina. She’s made the entire insurance process smooth and stress-free.
- TCTierra CarterNov 4, 20255.0I recently had an experience with Taina’s customer service and was pleased by the level of support I received. From the moment I called, Taina was courteous, professional, and patient. She listened carefully to my concerns and provided clear explanations for my coverage and options. What stood out most was how quickly she addressed my issue. I had a billing question, and within minutes, Taina resolved it. I didn’t have to wait on hold for long, and there was no need to repeat my information multiple times. Overall, I would rate the customer service as excellent. It’s reassuring to know that when I need help, she is available and offers prompt and knowledgeable assistance. I would recommend this company to anyone looking for reliable car insurance support.
Frequently Asked Questions About John Stein - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services does the John Stein - State Farm Insurance Agent office provide?
They provide insurance and financial services including Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, and Business Insurance.
What are the office hours for John Stein - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 11:00 AM to 3:00 PM, and closed on Sundays and major holidays.
Can I purchase or change my insurance policy online?
You can typically purchase a policy online at the end of the quote process and request changes to your coverages online, which will be forwarded to your agent for processing.
What payment methods are accepted at John Stein - State Farm Insurance Agent?
They accept cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
Which languages are spoken at this State Farm insurance office?
English, Spanish, and Hindi are spoken.
How can nearby automotive dealers like Lux Auto Westminster or Russel Mazda help me as a customer?
These nearby car dealerships can assist you in purchasing or servicing vehicles, which might impact your auto insurance needs handled by John Stein - State Farm Insurance Agent.
Are there any nearby car rental services I can use if my vehicle needs repairs?
Yes, Dollar Rent a Car and Hertz Rent A Car are nearby and offer rental car services for customers who need temporary transportation.
What local businesses near John Stein's office can I visit before or after my insurance appointment?
You might want to visit places like Leather Interiors for furniture shopping, Brothers Barber for grooming, or Retro Fitness gym to stay active.