I've been representing Allstate for 27 years and have worn many hats in the company. My tenure and experience has allowed me to not only understand the ins-and-outs of insurance, but also to service hundreds of families regarding their insurance needs.
My parents were loyal customers of Allstate and Jim for many many years. Even though I found them lower rates and a better policy for both their home and auto through other companies, they stayed loyal to Jim. After they passed away, Jim couldn’t cancel their policies fast enough and put the whole estate in a panic because we were lied to by his office and both my parents homeowners and car insurance were cancelled and not renewed. I spoke to Jim and he was very cold and could care less and of course couldn’t be man enough to take responsibility but instead put blame everywhere else. We only needed those policies temporarily until the estate and vehicles were sold but he didn’t even make an effort to retain our business and help out in any way shape or form. He showed us the door and was done. He has zero sympathy for the people that helped keep him afloat and is very unprofessional, uncaring and lazy. After all the years of loyalty this is how this guy treated my family. Beware and definitely shop around for an agent and company who actually cares because this clown surely does not. Shame on you Allstate and you as well Jim. You should be ashamed.
MS
Matthew Smith
Jun 19, 2025
1.0
The lesson that I learned and wish to share is continue to shop insurance as I was a customer of Jim’s for 20 years with several policies. Made the decision to switch to State Farm and saved ~$175 per month on car insurance alone without changing coverage.
SP
sandra pugh
Oct 30, 2022
5.0
I love this group.
I call them with my q’s and they always get back to me with answers. Extremely helpful and always pleasant.
AG
Andrea Garcia
Aug 15, 2022
5.0
They are always willing to help us and find the best deal. Great customer service. The best I had in years!
DW
Deborah Ward
May 25, 2021
5.0
The Jim Craig team is always helpful no matter what I need. They respond quickly and are effective in solving problems and identifying solutions that save money while providing appropriate protections. They take the time to get to know me and my goals. I enjoy their pleasant demeanor and appreciate their neighborliness!
Frequently Asked Questions About Jim Craig: Allstate Insurance
What types of insurance does Jim Craig: Allstate Insurance offer?
They provide auto, home, life, boat, renters, business, motorcycle, property and other insurance services under Allstate.
Where is Jim Craig: Allstate Insurance located?
The agency is located at 2829 Odonnell St, Baltimore, MD 21224, USA.
What are the business hours for Jim Craig: Allstate Insurance?
Open Monday to Thursday from 8:30 AM to 6:00 PM, Friday 8:30 AM to 5:00 PM, and closed on weekends.
How long has Jim Craig been representing Allstate Insurance?
Jim Craig has been representing Allstate for 27 years, offering extensive experience in insurance services.
Does Jim Craig: Allstate Insurance accept online appointments?
Yes, they offer online appointments and do not require in-person appointments, with free street parking available.
How can I contact Jim Craig: Allstate Insurance?
You can reach them by phone at +1 410-522-6100 or email at JimCraig1@allstate.com.
What can customers do near Jim Craig: Allstate Insurance before or after their visit?
Customers can enjoy dining at nearby places like Himalayan Yak (Indian cuisine), Cask & Grain Kitchen (American restaurant), or Tavern On The Square (American restaurant).
Are there convenient services near Jim Craig: Allstate Insurance for laundry or beauty needs?
Yes, nearby services include S&K Cleaners for laundry and West End Studio and Bare On The Square for hair and beauty treatments.
Where can I find entertainment or social services near Jim Craig: Allstate Insurance?
Nearby, the Grunwald Club Inc offers social and amusement activities, and the Women's Business Center provides real estate and health services.
Does Jim Craig: Allstate Insurance have any accolades or awards?
Yes, Jim Craig has received multiple awards such as the Honor Ring for 7 years and the Chairman's Conference for 4 years among others.