Business Details
About
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Ormsby Insurance Agency Inc. is a trusted insurance agency serving clients since 1969 with locations in West Springfield, MA, and East Longmeadow, MA. As an independent agency, we offer competitive pricing and broad product choices tailored to your needs. Our services include auto insurance, home insurance, business insurance, life insurance, and commercial vehicle insurance. We proudly help individuals, families, and businesses protect what matters most with personalized coverage options. With decades of experience, we deliver professional guidance and friendly service. Call or visit today to speak with our team and secure the right insurance solutions for you.
Location
Ormsby Insurance Agency Inc.
698 Westfield Street, West Springfield, MA
01089, United States
Hours
Reviews
4.8
157 reviews
5 stars
145
4 stars
7
3 stars1
2 stars1
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and responsive to their needs.
Agent Expertise
Many reviews highlighted the professionalism and expertise of agents like Shelly, Jennifer, and Russ, who provided valuable guidance and support.
Value for Money
Several customers reported significant savings on their insurance policies, appreciating the competitive rates and discounts offered.
Long-term Relationships
Many clients expressed loyalty to Ormsby Insurance, citing years of positive experiences and reliable service.
Mixed Experiences
While most feedback was positive, a few customers reported dissatisfaction with claims handling and communication during claims processes.
- JMJacqueline MedeirosNov 27, 20255.0I had an auto accident and wanted to appeal the decision so my license would free from the incident. Shelly at ormsby in West Springfield walked me through the whole process. Luckily and with a lot of Shelly support I won my case. I would highly recommend this agency. They are all great. Thanks again Shelly
- MMMattOct 1, 20255.0Been with Ormsby Insurance for over 20 years. They have been wonderful for all my needs, from car insurance to atv insurance. Highly recommend this insurance company. My agent is Michelle, she is very knowledgeable and professional.
- CWCarole WilsonSep 11, 20255.0I was referred to Ormsby insurance company. Shelly has been extremely helpful and knowledgeable in helping me find the coverage I needed for my property. Overall customer service has been excellent!
- EBEllen BroadhurstSep 9, 20255.0Jennifer Cruz is always extremely helpful, professional, and responds quickly to my questions and needs. She is the best!
- AAAlex AleSep 4, 20255.0Good and reasonable people.
Frequently Asked Questions About Ormsby Insurance Agency Inc.
What types of insurance services does Ormsby Insurance Agency Inc. provide?
Ormsby Insurance Agency Inc. offers a variety of insurance products, including business, home, life, and motorcycle insurance, tailored to assist you in managing and planning for potential risks.
What are the business hours of Ormsby Insurance Agency Inc.?
The agency is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on Saturdays and Sundays.
Where is Ormsby Insurance Agency Inc. located?
It is located at 698 Westfield Street, West Springfield, MA 01089, USA.
How can I contact Ormsby Insurance Agency Inc.?
You can contact them by phone at +1 413-737-0300 or via email at info@ormsbyins.com.
Does Ormsby Insurance Agency Inc. accept credit card payments?
Yes, they accept American Express, Mastercard, and Visa, as well as payment by check.
Where can I find more information about Ormsby Insurance Agency Inc. online?
More information is available on their website at https://www.ormsbyins.com and their Facebook page at https://www.facebook.com/Ormsby-Insurance-Agency-353576854720078/.
Which legal services providers are located near Ormsby Insurance Agency Inc.?
Nearby legal services include Harty Joseph P and Powers Mary Paier, both lawyers offering professional services, which can be convenient for clients needing legal advice along with insurance.
What nearby dining options are available close to Ormsby Insurance Agency Inc.?
After a visit to the agency, customers can enjoy meals at The Crest Room, known for barbecue, or Liquori's Pizza, an Italian restaurant in the area.
Are there any convenient stores or gas stations near Ormsby Insurance Agency Inc.?
Yes, nearby convenience and fuel options include Sunoco, Westfield Street Sunoco, F.L. Roberts, Nouria, and E-Zee Mart, ideal for quick stops before or after your insurance visit.
What community services or professional organizations are near Ormsby Insurance Agency Inc.?
The West of the River Chamber of Commerce is nearby, providing community and professional services and serving as a local resource for business networking and support.