Ormsby Insurance Agency Inc. is an independent insurance agency providing business insurance, home insurance, life insurance, and motorcycle insurance for individuals and companies. We focus on clear coverage options, fast quotes, and policies tailored to real-world-size-fits-all risks, not one-size-fits-all plans. Our team works with multiple carriers to help you compare rates and protect what matters with confidence, from commercial liability and property to homeowners coverage, life policies, and motorcycle insurance. For straightforward service and responsive support before and after a claim, contact Ormsby Insurance Agency Inc. today to get a quote and start coverage.
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Certified by Ormsby Insurance Agency Inc. • Mar 01, 2026
Certified by Ormsby Insurance Agency Inc. • Mar 01, 2026
Reviews
4.8
160 reviews
5 stars
147
4 stars
7
3 stars1
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and responsive, with specific mentions of agents like Shelly, Jennifer, and Russ.
Professionalism
Many reviews highlighted the professionalism of the agents, noting their ability to handle inquiries and claims efficiently.
Cost Savings
Numerous customers reported significant savings on their insurance policies, often thanks to the efforts of specific agents who found better deals.
Long-term Relationships
Several long-time customers expressed loyalty to Ormsby Insurance, citing decades of reliable service and support.
Claims Experience
While most feedback was positive, there was a notable complaint regarding the handling of claims, indicating a need for improvement in this area.
DG
Dan Gavrilyuk
Feb 16, 2026
1.0
I have been with Ormsby Insurance for my home and auto policy for a few years now. Every year I had to push on then to remarket my auto policy for a better rate than I was given on renewal. Upon the most recent renewal, the “best” price they could do was substantially higher (almost double) what I was quoted from another company. Needless to say I cancelled my policy and went with the other company. Come to find out, my auto policy with Ormsby was not in fact canceled and I was charged for another month. They were difficult to get a hold of to fix the issue and refund my money.
VV
Veronica
Feb 9, 2026
5.0
I have had a great experience with Eric and his team. They are punctual and professional from start to finish.
MB
mary breen
Jan 28, 2026
5.0
Eric is very knowledgeable and spent a lot of time discussing my homeowners policy. Thank you
KB
Kayla Bergendale
Jan 17, 2026
5.0
My husband and I just bought a house and Shelly helped us with getting it insured. She also got us hooked up with some great auto insurance. She saved us A LOT of money between both insurances. Shelly is knowledgeable, very helpful, and so kind! The whole process was so simple and quick thanks to her! It was a 10/10 experience and we look forward to working with her again.
JM
Jacqueline Medeiros
Nov 27, 2025
5.0
I had an auto accident and wanted to appeal the decision so my license would free from the incident. Shelly at ormsby in West Springfield walked me through the whole process. Luckily and with a lot of Shelly support I won my case. I would highly recommend this agency. They are all great. Thanks again Shelly
Frequently Asked Questions About Ormsby Insurance Agency Inc.
What types of insurance services does Ormsby Insurance Agency Inc. provide?
Ormsby Insurance Agency Inc. offers a variety of insurance products, including business, home, life, and motorcycle insurance, tailored to assist you in managing and planning for potential risks.
What are the business hours of Ormsby Insurance Agency Inc.?
The agency is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on Saturdays and Sundays.
Where is Ormsby Insurance Agency Inc. located?
It is located at 698 Westfield Street, West Springfield, MA 01089, USA.
How can I contact Ormsby Insurance Agency Inc.?
You can contact them by phone at +1 413-737-0300 or via email at info@ormsbyins.com.
Does Ormsby Insurance Agency Inc. accept credit card payments?
Yes, they accept American Express, Mastercard, and Visa, as well as payment by check.
Where can I find more information about Ormsby Insurance Agency Inc. online?
More information is available on their website at https://www.ormsbyins.com and their Facebook page at https://www.facebook.com/Ormsby-Insurance-Agency-353576854720078/.
Which legal services providers are located near Ormsby Insurance Agency Inc.?
Nearby legal services include Harty Joseph P and Powers Mary Paier, both lawyers offering professional services, which can be convenient for clients needing legal advice along with insurance.
What nearby dining options are available close to Ormsby Insurance Agency Inc.?
After a visit to the agency, customers can enjoy meals at The Crest Room, known for barbecue, or Liquori's Pizza, an Italian restaurant in the area.
Are there any convenient stores or gas stations near Ormsby Insurance Agency Inc.?
Yes, nearby convenience and fuel options include Sunoco, Westfield Street Sunoco, F.L. Roberts, Nouria, and E-Zee Mart, ideal for quick stops before or after your insurance visit.
What community services or professional organizations are near Ormsby Insurance Agency Inc.?
The West of the River Chamber of Commerce is nearby, providing community and professional services and serving as a local resource for business networking and support.
Brand Certified Facts from Ormsby Insurance Agency Inc.
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Certified March 01, 2026Yext Knowledge Graph
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