Location.com logo
string
Brand Certified

Ormsby Insurance Agency Inc.

4.8
(160 reviews)

Business Details

698 Westfield Street, West Springfield, MA
01089, United States
(413) 737-0300
https://www.ormsbyins.com/

About

Insurance AgencyBusiness Insurance ServiceHome Insurance AgencyLife Insurance AgencyMotorcycle Insurance Agency
Ormsby Insurance Agency Inc. is an independent insurance agency providing business insurance, home insurance, life insurance, and motorcycle insurance for individuals and companies. We focus on clear coverage options, fast quotes, and policies tailored to real-world-size-fits-all risks, not one-size-fits-all plans. Our team works with multiple carriers to help you compare rates and protect what matters with confidence, from commercial liability and property to homeowners coverage, life policies, and motorcycle insurance. For straightforward service and responsive support before and after a claim, contact Ormsby Insurance Agency Inc. today to get a quote and start coverage.

Location

Ormsby Insurance Agency Inc.
698 Westfield Street, West Springfield, MA
01089, United States

Hours

Reviews

4.8
160 reviews
5 stars
147
4 stars
7
3 stars
1
2 stars
1
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, helpful, and responsive, with specific mentions of agents like Shelly, Jennifer, and Russ.

Professionalism

Many reviews highlighted the professionalism of the agents, noting their ability to handle inquiries and claims efficiently.

Cost Savings

Numerous customers reported significant savings on their insurance policies, often thanks to the efforts of specific agents who found better deals.

Long-term Relationships

Several long-time customers expressed loyalty to Ormsby Insurance, citing decades of reliable service and support.

Claims Experience

While most feedback was positive, there was a notable complaint regarding the handling of claims, indicating a need for improvement in this area.
  • DG
    Dan Gavrilyuk
    Feb 16, 2026
    1.0
    I have been with Ormsby Insurance for my home and auto policy for a few years now. Every year I had to push on then to remarket my auto policy for a better rate than I was given on renewal. Upon the most recent renewal, the “best” price they could do was substantially higher (almost double) what I was quoted from another company. Needless to say I cancelled my policy and went with the other company. Come to find out, my auto policy with Ormsby was not in fact canceled and I was charged for another month. They were difficult to get a hold of to fix the issue and refund my money.
  • VV
    Veronica
    Feb 9, 2026
    5.0
    I have had a great experience with Eric and his team. They are punctual and professional from start to finish.
  • MB
    mary breen
    Jan 28, 2026
    5.0
    Eric is very knowledgeable and spent a lot of time discussing my homeowners policy. Thank you
  • KB
    Kayla Bergendale
    Jan 17, 2026
    5.0
    My husband and I just bought a house and Shelly helped us with getting it insured. She also got us hooked up with some great auto insurance. She saved us A LOT of money between both insurances. Shelly is knowledgeable, very helpful, and so kind! The whole process was so simple and quick thanks to her! It was a 10/10 experience and we look forward to working with her again.
  • JM
    Jacqueline Medeiros
    Nov 27, 2025
    5.0
    I had an auto accident and wanted to appeal the decision so my license would free from the incident. Shelly at ormsby in West Springfield walked me through the whole process. Luckily and with a lot of Shelly support I won my case. I would highly recommend this agency. They are all great. Thanks again Shelly

Frequently Asked Questions About Ormsby Insurance Agency Inc.

What types of insurance services does Ormsby Insurance Agency Inc. provide?

Ormsby Insurance Agency Inc. offers a variety of insurance products, including business, home, life, and motorcycle insurance, tailored to assist you in managing and planning for potential risks.

What are the business hours of Ormsby Insurance Agency Inc.?

The agency is open Monday through Friday from 8:30 AM to 4:30 PM and is closed on Saturdays and Sundays.

Brand Certified Facts from Ormsby Insurance Agency Inc.

Ormsby Insurance Agency Inc. partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: