We are OPEN! Please call us or visit our website for a quote. 413-594-4757 E.J. O'Neil Insurance Agency has been the leading home and auto insurance agency in Western Massachusetts since 1898. We have a passion for saving you money!
Location
Certified by E.J. O'Neil Insurance Agency • Mar 01, 2026
Certified by E.J. O'Neil Insurance Agency • Mar 01, 2026
Reviews
4.9
351 reviews
5 stars
332
4 stars
11
3 stars1
2 stars3
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
The agency is consistently praised for its friendly, helpful, and professional staff who provide excellent customer service.
Cost Savings
Many customers reported significant savings on their insurance premiums after switching to E.J. O'Neil, often highlighting better coverage at lower rates.
Responsiveness
Customers appreciated the quick response times and efficient service when inquiring about policies or making changes.
Long-term Relationships
Numerous reviews mention long-term loyalty to the agency, with many customers having been with them for decades due to their reliable service.
DM
Denise Martell
Feb 19, 2026
5.0
EJ O’Neil is an extremely knowledgeable and helpful insurance agency. We have been with them for years.
FC
Frank Cimino
Feb 11, 2026
5.0
Best insurance company ever! Never had a problem with them, they do all the leg work and never treat you like a number. Been with them for years and will continue to stay with them.
JM
Jorge Morgado
Feb 2, 2026
5.0
Whenever I call I get immediate service. They have a family type culture that make you requests feel important.
CD
Cheryl Danek
Dec 26, 2025
5.0
Always friendly and helpful
KT
kat Tillman
Dec 26, 2025
5.0
Been with them many years and they have always been there when I needed them and so friendly and helpful
The agency is located at 400 Broadway, Chicopee, MA 01020, USA.
What are the business hours for E.J. O'Neil Insurance Agency?
The agency is open Monday to Thursday from 8:30 AM to 5:00 PM, and Friday from 8:30 AM to 4:30 PM. It is closed on weekends.
How can I contact E.J. O'Neil Insurance Agency?
You can call them at 413-594-4757 or email info@oneilinsurance.com.
Does E.J. O'Neil Insurance Agency have an online presence where I can get a quote?
Yes, you can get a quote online at https://www.oneilinsurance.com/get-a-quote/.
Can I visit E.J. O'Neil Insurance Agency on weekends?
No, E.J. O'Neil Insurance Agency is closed on Saturdays and Sundays.
Are there any automotive service centers near E.J. O'Neil Insurance Agency?
Yes, nearby automotive services include D&B Auto Sales and Service, A&H Service, and Broadway Auto Shop.
Where can I find a bank ATM near E.J. O'Neil Insurance Agency?
There is a TD Bank ATM located close to the agency.
What dining options are near E.J. O'Neil Insurance Agency?
Copperline Eatery is a nearby American restaurant offering breakfast and brunch.
What local attractions can I visit near E.J. O'Neil Insurance Agency?
You can visit Lincoln Park for outdoor activities and Chicopee Community Garden for urban farming experiences near the agency.
Brand Certified Facts from E.J. O'Neil Insurance Agency
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Certified March 01, 2026Yext Knowledge Graph
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