LA-299686 We focus on Auto Insurance, Home Insurance and Life Insurance throughout the Sulphur, LA area including Lake Charles and Dequincy, LA. In a world that is ever-changing and busy, it is our aim to ease the stress that can come with Insurance by putting a premium on personalized service. We believe people prefer to have someone they know to help guide them through both good and bad times. It is this belief that stands behind everything we do.
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Certified by Jennifer Mabou - State Farm Insurance Agent • Mar 01, 2026
Certified by Jennifer Mabou - State Farm Insurance Agent • Mar 01, 2026
Reviews
5.0
192 reviews
5 stars
188
4 stars2
3 stars1
2 stars0
1 star1
EH
Emily Hayden
Feb 23, 2026
5.0
Mallory was super helpful with helping me get better rates from my previous insurance provider, as well is always able to help me with every question I have! She also got me a plan with life insurance that will benefit my husband in years to come, very much recommend Mallory and Jennifer’s team!!
CT
Cindy Touchet
Feb 23, 2026
5.0
Called to get quote, spoke to Mallory, so sweet and knowledgeable.
CS
Christy Seaford
Feb 23, 2026
5.0
I switched to Jennifer Mabou right after Hurricane Laura. She was so helpful with the loss of our home. She has a great office staff and Mallory always greets everyone with a smile!
JD
Joshua Dufrene
Jan 12, 2026
5.0
Friendly, knowledgeable, and easy to work with. Ashley was very helpful and kept us updated every step of the way. She made the process simple and found the right coverage for our needs. Highly recommend!
Frequently Asked Questions About Jennifer Mabou - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods are accepted?
We accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to login with your User ID and password to view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on your bill's details page.
What services does the State Farm mobile app offer?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair facility, delivery of essentials like gas or oil, locksmith services, and mechanical labor for select services.
What are the office hours of Jennifer Mabou - State Farm Insurance Agent?
The office is open Monday to Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 4:00 PM, and closed on weekends and major holidays.
Can I purchase or change my insurance policy online?
You can typically purchase a policy online after getting a quote and request coverage changes online, which will be processed by your agent.
What nearby banks can I visit when visiting the insurance office?
Nearby banks include b1BANK, Chase Bank, and Merchants & Farmers Bank, which can be convenient for financial services related to your insurance needs.
Are there any nearby services I can use if I need vehicle repairs or parts?
Yes, Mike Willis Ford, Quick Lane, NAPA Auto Parts, and Landry Supply - Sulphur are nearby for automotive repairs and parts while you're in the area.
What nearby recreational or dining options are available near the office?
You can enjoy dining at A&W Restaurant or Kona Ice Sulphur/Lake Charles, and fitness activities at Olympic Brazilian Jiu Jitsu or Snap Fitness nearby.
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