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Kraig Wood: Allstate Insurance

4.3
(349 reviews)

Business Details

9478 Mansfield Rd, Shreveport, LA
71118, United States
(318) 688-8888
https://agents.allstate.com/kraig-wood-shreveport-la.html

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I love to be an active part of our Shreveport-Bossier community. My staff make life much easier and I'm happy to know that we can help make a difference in the customers' lives. I'm blessed to be surrounded by such wonderful people.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Kraig Wood: Allstate Insurance
9478 Mansfield Rd, Shreveport, LA
71118, United States

Hours

Reviews

4.3
349 reviews
5 stars
227
4 stars
59
3 stars
12
2 stars
20
1 star
9
  • EM
    Emily Mann
    Jan 29, 2026
    5.0
    Excellent experience with Kraig Woods Allstate Agency. Their customer service team is always polite, patient and quick to respond to my questions. Highly recommend to anyone looking for reliable and trustworthy insurance.
  • MG
    Meg Graphia
    Jan 29, 2026
    5.0
    So much more helpful than all of the other insurance agencies I have gone into. They truly care about getting you the best coverage for the best price and don’t just try to upsell you. Super fast service!
  • DA
    Dorothy Armstead
    Oct 30, 2025
    5.0
    Always in good hands
  • CL
    chuey leone
    Oct 6, 2025
    1.0
    Please Read***Allstate Claim: 000799509681, we reached out to our claim adjuster, Monday September 29 2025. We left a message for Hakeem to call us back. We asked that he call us at one of the three numbers listed on his voice mail. He called and left a message on our home number, he knows that we work, this is the reason we gave him three numbers and asked that he call us on the cell number. Our roof isn't repaired yet and more damages because of the damages or progressing. We tried calling the number back and had no success in doing so. We have not heard from Hakeem Anafi. The is what you call Retaliation to a customer, we made a compliant on Hakeem Anafi and a few months ago and this is an example of retaliation to a customer. We pay our insurance in full for the year, and this is what Allstate call customer service. Most jobs will dismiss an manager or leader on retaliation violations. Hakeem is telling his superiors or boss a different story to get them to by in with what's going on. We hope that no other customer has to ever experience this type of customer service, we will be making chances because of Hakeem Anafi, he is bad for Allstate.
  • JD
    Jennitte Dribo
    Sep 29, 2021
    5.0
    Highly recommend this company and agency! Extremely helpful and they make sure you’re covered. 10/10 recommend

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