LA-297940 - Our office strives to provide our State Farm customers with efficient and professional service in the Metro New Orleans area. We provide personalized comprehensive reviews of our customer's Insurance needs. We work hard to be the preferred choice for all of our customers' Insurance and Financial Services needs in Metairie, LA. We focus on Auto, Home, Business, and Flood, Workers Compensation, Business Auto Insurance. We strive to provide the best Insurance experience in Louisiana.
Numerous reviews highlight the exceptional customer service provided by staff members, with many agents being described as helpful, friendly, and professional.
Efficiency
Customers frequently mention the quick and efficient service they received, with many noting that their issues were resolved promptly.
Knowledgeable Staff
Several reviews commend the staff for their knowledge and ability to explain policies clearly, helping customers make informed decisions.
Positive Experiences
Many customers report having a positive overall experience, often expressing gratitude for the assistance they received and recommending the agency to others.
Cost Savings
Multiple reviews indicate that customers were able to save money on their insurance policies, with agents actively helping them find discounts.
JP
Jay Polk
4 days ago
5.0
Isabella Aguirre was super helpful and made everything very easy! She was very pleasant to talk to and easy to understand. She walked me through autopay setup in just a few minutes. I would be happy to speak with her at anytime in the future, should I need any assistance with anything!
RH
Richard Houidobre
4 days ago
5.0
Worked with Shelly Melton on my flood insurance. Nothing major, they were just ensuring I was paid up so no lapse in coverage. Shelly made the whole process effortless and ensured I had copies of everything I needed. And saved me from having to dig through my mail stack looking for the letter from FEMA.
AF
Aerielle Franklin
Nov 12, 2025
5.0
If anyone is looking for help with any kind of insurance, please reach out to Blake Bufkin. He was so patient with me, helped with every question I had, he is very experienced. I recommend him 100%. Great service
LB
Leslie Blanchard
Nov 11, 2025
5.0
Olivia was absolutely amazing! I originally reached out for property insurance, and she helped me with auto insurance as well. I have been struggling to find the best auto insurance for my car and Olivia was amazing. She helped me feel at ease with my situation, and we talked about history which is my favorite genre.
If you're looking for insurance and to work with a great agent, ask for Ms. Olivia!!!
RD
Robert Duhon
Nov 8, 2025
5.0
I had been with GEICO for years, but decided it was time to shop around. I was assisted by Katherine, who was AWESOME! Not only was she incredibly knowledgeable, but through her efforts, I’m literally paying around $100/mo less with State Farm. Katherine got me set up with not only a better policy, but renters insurance was also included and I am STILL paying less than I was with GEICO. 10/10 experience. If you go to Nora Holmes’s State Farm agency, make sure you ask for Katherine!
Frequently Asked Questions About Nora Vaden Holmes - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Nora Vaden Holmes - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The office offers free quotes.
What payment methods are accepted at Nora Vaden Holmes - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your online billing and payment information using the Digital Pay Payment Center link by entering your User ID and password.
What services does Nora Vaden Holmes - State Farm Insurance Agent provide?
They provide insurance and financial services including auto, home, life, renters, business insurance, and more.
What are the office hours for Nora Vaden Holmes - State Farm Insurance Agent?
The office is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM. It is closed on weekends and major holidays.
Is the office accessible for people with disabilities?
Yes, the office has wheelchair accessible seating and restrooms.
Can I book an appointment online with Nora Vaden Holmes - State Farm Agent?
Yes, the office offers online appointments for your convenience.
What nearby dining options are available around Nora Vaden Holmes - State Farm Insurance Agent?
Nearby dining includes Ruby Slipper Old Metairie, New City Grille, Cafe B (Cajun and Creole cuisine), Savvy Sliders (fast food), Fat Boy's Pizza, Creole Creamery (ice cream), and Rock-n-Sake Bar & Sushi.
Are there any local boutiques and shops near the insurance office?
Yes, nearby boutiques include Wildflower Boutique, Zoveaux Boutique, No.22 Collective, and Phina which offer women's clothing and gifts.
What community and professional organizations is Nora Vaden Holmes involved with in the Metairie area?
Nora Vaden Holmes is a board member of the Jefferson Chamber of Commerce and supports local groups such as Jefferson Performing Arts Society, Friends of Jefferson the Beautiful, NAIFA, St. Catherine’s Women’s Club, and the Junior League of New Orleans.