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LA-300977
Our mission is to help our customers plan, protect, and prosper.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Amy Falcon - State Farm Insurance Agent
2628 David Drive, Metairie, LA
70003, United States
Hours
Reviews
5.0
296 reviews
5 stars
291
4 stars3
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Agents are consistently praised for their professionalism, friendliness, and willingness to go above and beyond for clients.
Knowledgeable Staff
Customers appreciate the agents' expertise and ability to explain insurance options clearly.
Personalized Attention
Many reviews highlight the personalized care and attention clients receive, making them feel valued and like family.
Efficiency
The office is noted for its quick response times and effective handling of insurance needs and claims.
Long-term Relationships
Several customers have been with the agency for many years, indicating strong loyalty and satisfaction with the service.
- GCGlad CourvNov 12, 20255.0Karen at this location is great. I called during a family medical crisis needing to switch from Progressive and she took care of my needs promptly, professionally, and was very empathetic to my circumstances.
- NMNicholas MeisNov 12, 20255.0Karen lowered the price of my policy by 20%! Getting the best price for car insurance with SF is a breeze.
- KJKatina JonesNov 10, 20255.0Mrs.Tiffany was a big help with helping me save on my auto insurance plus more. I’m glad I choosed state farm as my insurance company
- CVClaudio VenancioNov 5, 20255.0Very quick and easy! Saved me about $80 per month. She was very knowledgeable and made the process very simple
- JMJustin MooreOct 24, 20255.0I’ve had the pleasure of working with Karen Ascani, who has been absolutely wonderful. She worked with my parents for many years, and after their recent passing, she handled the transition of everything over to me with such professionalism, kindness, and care. Karen was incredibly patient and informative every step of the way, making a difficult process so much easier to navigate. She truly went above and beyond to make sure everything was handled smoothly and that I fully understood all the details. Her compassion and attention to detail really stood out. It’s rare to find someone who not only knows their job so well but also genuinely cares about the people they help. The entire office is warm, welcoming, and always a pleasure to deal with. I can’t recommend Karen and her team highly enough — they make you feel like family rather than just a client. Thank you to the entire State Farm Team.
Frequently Asked Questions About Amy Falcon - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
How can I contact someone on Fridays when the brick-and-mortar office is closed and the team is working remotely?
While we work remotely on Fridays, rest assured we're still accessible through all our communication channels! You can reach us via email, phone, or our messaging system during our regular working hours. If you have urgent matters or require immediate assistance, please don't hesitate to contact us - we're here to help!
Do I have to pay for an insurance quote online?
No, Amy Falcon - State Farm Insurance Agent offers free quotes online.
What payment methods are accepted at Amy Falcon - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment info using the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have billing or payment questions?
Please contact your agent. Their phone number and email are on the details page of your bill. You can also reach Amy Falcon at amy@amyfalcon.com.
What services are offered on the State Farm mobile app?
The app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair, delivery of gas or oil, locksmith services for one hour, and mechanical labor for select services.
What are the business hours for Amy Falcon - State Farm Insurance Agent?
Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM. The office is closed on weekends and major holidays.
Can I find dining options near Amy Falcon - State Farm Insurance Agent?
Yes, nearby dining includes Papa Johns Pizza and La Glorieta Express, perfect for grabbing a meal before or after your insurance visit.
Are there any beauty salons near Amy Falcon - State Farm Insurance Agent?
Yes, several beauty salons nearby include Amy Nails, Bing Nails and Alterations, T&P Nails, Lupita Hair Salon, and Richard'z Barbershop.
What local services or attractions are near Amy Falcon - State Farm Insurance Agent that customers might visit?
Nearby you can find professional services like Faciane Photography, Cross Roads Dance Academy for performing arts, and Pelican Pointe Car Wash for vehicle care.