Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
LA-300977
Our mission is to help our customers plan, protect, and prosper.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Amy Falcon - State Farm Insurance Agent
2628 David Drive, Metairie, LA
70003, United States
Hours
Reviews
5.0
299 reviews
5 stars
294
4 stars3
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by agents, particularly highlighting Karen and Tiffany for their exceptional support.
Knowledgeable Staff
Many reviews noted the agents' expertise and ability to explain insurance options clearly, helping clients make informed decisions.
Personalized Attention
Clients appreciated the personalized care and attention they received, often feeling like family rather than just customers.
Cost Savings
Several customers reported significant savings on their insurance policies, thanks to the agents' efforts to find the best rates and discounts.
- SBShahira Barrosse4 days ago5.0I was referred by a friend and I’m absolutely thankful that Karen was able to work me. She’s awesome!!
- RCRafael CortesDec 15, 20255.0Excellent customer service.
- JCJonquel CarterDec 3, 20255.0Tiffany provided great service today!
- CSCherie SaucierNov 19, 20255.0Very nice and helpful office staff!
- GCGlad CourvNov 12, 20255.0Karen at this location is great. I called during a family medical crisis needing to switch from Progressive and she took care of my needs promptly, professionally, and was very empathetic to my circumstances.
Frequently Asked Questions About Amy Falcon - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
How can I contact someone on Fridays when the brick-and-mortar office is closed and the team is working remotely?
While we work remotely on Fridays, rest assured we're still accessible through all our communication channels! You can reach us via email, phone, or our messaging system during our regular working hours. If you have urgent matters or require immediate assistance, please don't hesitate to contact us - we're here to help!
Do I have to pay for an insurance quote online?
No, Amy Falcon - State Farm Insurance Agent offers free quotes online.
What payment methods are accepted at Amy Falcon - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment info using the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have billing or payment questions?
Please contact your agent. Their phone number and email are on the details page of your bill. You can also reach Amy Falcon at amy@amyfalcon.com.
What services are offered on the State Farm mobile app?
The app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It covers towing to the nearest repair, delivery of gas or oil, locksmith services for one hour, and mechanical labor for select services.
What are the business hours for Amy Falcon - State Farm Insurance Agent?
Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM. The office is closed on weekends and major holidays.
Can I find dining options near Amy Falcon - State Farm Insurance Agent?
Yes, nearby dining includes Papa Johns Pizza and La Glorieta Express, perfect for grabbing a meal before or after your insurance visit.
Are there any beauty salons near Amy Falcon - State Farm Insurance Agent?
Yes, several beauty salons nearby include Amy Nails, Bing Nails and Alterations, T&P Nails, Lupita Hair Salon, and Richard'z Barbershop.
What local services or attractions are near Amy Falcon - State Farm Insurance Agent that customers might visit?
Nearby you can find professional services like Faciane Photography, Cross Roads Dance Academy for performing arts, and Pelican Pointe Car Wash for vehicle care.