Business Details
About
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LA-309221 Our mission is to provide top quality service to all of our State Farm customers, while helping determine their individual needs and realize their dreams. Our customer's interests are always put first. We are ready to serve our local Bayou Lafourche community and surrounding areas.
Location
James Matassa - State Farm Insurance Agent
5524 N Hwy 1, Lockport, LA
70374, United States
Hours
Reviews
4.9
76 reviews
5 stars
72
4 stars
3
3 stars0
2 stars0
1 star1
- SPShala PayneApr 4, 20245.0Miss Michelle dufrand was a big help on a policy for my son and myself and other family. She do anything in her power to help is to find a low cost or the closest cost that she can. Everyone needs to go to State farm in Lockport LA on la1 and ask for her
- JLJamie LouqueJun 7, 20235.0Look no further . Hands down the best there is. Customer service doesn’t get any better . What an amazing team James has in Lockport. Ask for Jamie. They will make you feel like family.
- MCMartin CortezDec 21, 20225.0I have been with State Farm for a number of years. Recently my wife was in a serious accident and thankfully, she came out allright, but her car was totaled. Shout out to Nicole & Kristie for sticking with me throughout the process. They made it easy without the stress. State Farm is at the very top of my list. Thanks also to all in the Jim Matassa Insurance Agency in Lockport, Louisiana. They are the best!
Frequently Asked Questions About James Matassa - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at James Matassa - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
What payment methods are accepted at James Matassa - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
What are the office hours for James Matassa - State Farm Insurance Agent?
The office is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 4:00 PM. It is closed on Saturdays and Sundays.
Can I access my billing and payment information online?
Yes, you can access your online billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
What services does James Matassa - State Farm Insurance Agent provide?
They provide insurance and financial services including Auto, Homeowners, Life, Renters, and Business insurance.
How can I contact James Matassa - State Farm Insurance Agent?
You can call them at +1 985-532-0936 or email at james@jamesmatassa.com.
Is there a nearby car wash where I can get my vehicle cleaned before or after visiting the insurance office?
Yes, Bayou Side Car Wash, located nearby, offers car wash and auto detailing services for your convenience.
Are there any nearby places to get professional photography services for events or portraits?
Yes, Bonnie Matassa Studios and Matassa Bonnie Photography are nearby and provide professional event and portrait photography services.
What nearby health and wellness services are available around James Matassa - State Farm Insurance Agent?
Nearby options include Massage Therapy By Alexis for massage services, Chiropractic Wellness Clinic, and Nicholas J. Arcement, DC for chiropractic and holistic health care.
Can I visit nearby local attractions or shops when I come to James Matassa - State Farm Insurance Agent?
Yes, nearby places of interest include Punch's Seafood Market for fresh seafood, Dollar General for shopping, and the First Baptist Church Lockport if you are interested in local community services.