Certified by Michael Loolara - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
452 reviews
5 stars
438
4 stars
8
3 stars1
2 stars1
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of agents like Felicia, Kyle, and Nikki.
Efficiency
Many reviews highlighted the quick and seamless process of obtaining quotes and switching policies, with agents providing thorough explanations and support.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to State Farm, often with better coverage options.
Personal Touch
Clients appreciated the personalized attention and care from agents, making them feel valued and understood throughout their insurance needs.
JA
John Anthony
6 days ago
5.0
Felicia is the best . She was so understanding of my situation not only as a client but as a human being. Whenever I call for assistance I ask for Felicia. Everyone was so polite and helpful
AC
Ashley Collins
6 days ago
5.0
Felicia was a amazing to work with on my insurance purchase. I appreciated her patience and thoughtfulness with me. I felt as though l was talking with a friend the entire time.
Thank you!
DH
Destiny Harrell
Feb 9, 2026
5.0
Great customer service!!!
FD
Fran Dantoni
Feb 5, 2026
5.0
Kyle Salpietra was fantastic! He was very informative, handled the call professionally, and explained everything clearly. I walked away with a full understanding of the coverage I’m getting.
AW
Amy Wolber
Jan 21, 2026
5.0
Amazing experience! Felicia was thorough, extremely fast, and made switching my home and auto insurance incredibly easy. I’m saving $500 a month and couldn’t be happier. Highly recommend!
Frequently Asked Questions About Michael Loolara - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay to get an insurance quote online from Michael Loolara - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
What payment methods are accepted at Michael Loolara - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access and manage my billing and payment information online?
You can access your billing and payment info via the Digital Pay Payment Center by logging in with your User ID and password.
What should I do if I have questions about my insurance billing or payments?
Contact your agent directly; their phone number and email are available on your bill's details page.
What services are available through the State Farm mobile app offered by this agency?
The mobile app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover at this State Farm agency?
It covers towing, delivery of gas/oil/battery/tires, locksmith services, and mechanical labor up to one hour for select services.
Is it possible to complete the insurance process without an agent at Michael Loolara - State Farm Insurance Agent?
No, an agent is required. If you don't have an agent, one will be assigned to you for all quotes and policies.
Are appointments required to visit Michael Loolara - State Farm Insurance Agent?
No, appointments are not required, though online appointments are offered and onsite services are available.
What local businesses are near Michael Loolara - State Farm Insurance Agent that could interest customers before or after a visit?
Nearby places include All About You Massage for relaxation, Central City Mini Storage for storage needs, and Edward Jones for financial advising.
What health and wellness services can I find near the State Farm Insurance office in Baton Rouge?
Nearby options include Central Chiropractic Center, Lake Urgent Care, and Chase Healthcare for various medical and emergency services.
Are there nearby fitness or recreational locations to visit around Michael Loolara - State Farm Insurance Agent?
Yes, Central Karate Louisiana offers martial arts and fitness classes close to the agency.
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Certified March 01, 2026Yext Knowledge Graph
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