Being raised in the Alexandria community has given me the pleasure to build relationships with many local families. Since we opened our doors in 1992, we've made it our goal to provide exceptional customer service to help see families are well protected.
Details
Online appointmentsAvailable
Onsite servicesAvailable
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Certified by Janell Robinson: Allstate Insurance • Mar 15, 2026
Certified by Janell Robinson: Allstate Insurance • Mar 15, 2026
Reviews
4.5
493 reviews
5 stars
364
4 stars
70
3 stars
13
2 stars
15
1 star
8
MS
Minister Joe Ann Sykes
Sep 22, 2025
5.0
Very friendly and receptive. First visit to this office. I was trying to get some information to an Adjustor in Texas related to an accident. From the time I walked into the office ,I felt like I was literally at home. I was confused and not sure of what I really needed to send the Adjustor. I was asked for the claim # and from that point on everything was taken care of. I left w a smile 😃 on my face and I felt like a heavy burden had been lifted. I thank you ladies so much for a wonderful ❤️ experience. May God continue to bless and keep you, is my prayer 🙏 🙌 ✨️
RR
Rhesa Robinson
Aug 27, 2024
5.0
Janelle & her staff are fantastic. They are easy to work with and to talk to. They truly care about their customers and provide excellent customer service. I would highly recommend them to anyone looking for an honest & Christian ran business.
PP
Patricia Parker
Mar 12, 2021
2.0
The agents here should inform a customer about certain thing before taking their payments. Paid my whole premium for the 6 mths only to receive an email the next day telling me my insurance increased I was taken from one plan to another one. ...I was penalized for paying early! Had I been informed if I paid earlier over phone verses letting it hit my account I would not have paid earlier in order to still receive my discounts.
Frequently Asked Questions About Janell Robinson: Allstate Insurance
What are the main services offered by Janell Robinson: Allstate Insurance?
Janell Robinson: Allstate Insurance provides a range of insurance services including auto, home, life, business, motorcycle, boat, and renters insurance, along with financial services and insurance consulting.
Where is Janell Robinson: Allstate Insurance located?
The agency is located at 2913 Jackson St, Alexandria, LA 71301, USA.
What are the business hours for Janell Robinson: Allstate Insurance?
The agency operates Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Can I make an appointment online with Janell Robinson: Allstate Insurance?
Yes, online appointments are available via the reservation URL: https://agents.allstate.com/janell-robinson-alexandria-la.html?section=appointment.
What is the best way to contact Janell Robinson: Allstate Insurance?
You can contact the agency by phone at +1 318-561-2250 or by email at JRobinson@allstate.com.
What awards and recognitions has Janell Robinson: Allstate Insurance received?
The agency has received several awards including the Allstate Financial Leader Award for 2 years, Honor Ring for 3 years, and National Conference Award for 2 years among others.
What language services does Janell Robinson: Allstate Insurance offer?
Services are provided in English.
Are there any nearby financial or professional services near Janell Robinson: Allstate Insurance?
Yes, Alexandria Advisory Group LLC, an accounting firm, is located nearby and can be a helpful resource for financial and tax services along with your insurance needs.
Which nearby health services can customers visit around Janell Robinson: Allstate Insurance?
Customers can find healthcare services like Hometown Doctors and Alexandria Sinus, Ear, and Allergy Center nearby for medical needs before or after visiting the insurance agency.
Are there local shops or services around Janell Robinson: Allstate Insurance for convenience?
Yes, Hairworks Etc, a beauty salon and spa, and No Small Miracle Children's Boutique are conveniently located nearby for personal care and shopping needs.
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