Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
LA-270141 My TEAM and I have over 138 years of experience in the insurance and finance industry, let our family be helpful to your family! We have TEAM members which can help with life insurance, home insurance, renters insurance, auto insurance, boat insurance, gun insurance, ATV insurance, side-by- side insurance, among others for you and your family. We can also help you prepare for retirement and income continuation when you become hurt or sick. Our office has 3 notaries in the agency and offer complimentary notary work for our customers. Our team is licensed in Louisiana, Arkansas, Mississippi, and Texas. You can call us a one stop shop when it comes to taking care of your family with auto insurance and home insurance needs.
Location
Brian Thomson - State Farm Insurance Agent
1512 Texas Avenue, Alexandria, LA
71301, United States
Hours
Reviews
5.0
801 reviews
5 stars
792
4 stars5
3 stars2
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, creating a welcoming environment for clients.
Professionalism
Customers appreciate the professionalism and efficiency of the agents, who handle inquiries and claims promptly and effectively.
Personalized Attention
Many reviews highlight the personalized service provided by agents, who take the time to understand clients' needs and offer tailored solutions.
Long-term Relationships
Numerous customers mention long-standing relationships with the agency, indicating high satisfaction and loyalty over many years.
- QMQuinton McMickens4 days ago5.0Staff is always so helpful and friendly!!! Makes you feel like talking to a friend who truly cares and wants what’s best for you!!
- KGKayla Gilbert6 days ago5.0Customer service is a 10 No complaints
- DBDenise BushJan 5, 20265.0I was referred by a coworker. They're awesome, friendly and very professional with giving me a quote. The thing I like about Stephanie she informed me that the questions she was about to ask me is personal. I thought that was very considerate of her. You go Stephanie 👍👍 👍
- YRYashica RogersJan 5, 20265.0Agent was extremely pleasant and very helpful
- COCarla OncayDec 31, 20255.0Jennifer helped me understand how my new policy was going to work. Very helpful!!
Frequently Asked Questions About Brian Thomson - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Brian Thomson - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email are available on the details page of your bill.
What services can I access through the State Farm mobile app?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What are the operating hours for Brian Thomson - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays.
What types of insurance does this State Farm agent provide?
They offer auto, life, homeowners, renters, motorcycle, boat, pet, property, and business insurance among others.
Can I make changes to my insurance coverage online?
Yes, you can request coverage changes online which will then be forwarded to your agent for processing.
Does the agency offer notary services?
Yes, the office has 3 notaries and offers complimentary notary work for customers.
What payment methods does Brian Thomson - State Farm Insurance Agent accept?
They accept cash and major credit cards including American Express, Visa, MasterCard, and Discover.
How can nearby real estate agencies like Ahrens Realty Company help me when visiting this insurance office?
You can consult Ahrens Realty Company for real estate needs before or after meeting with the insurance agent, making it convenient to manage your property and insurance in one area.
If I need locksmith services nearby, where can I go?
Pop-A-Lock, a nearby locksmith service, can assist with key and lock issues, which complements insurance services related to home and auto security.
Are there nearby dining options if I visit the Brian Thomson office?
Yes, Mi Tio Mexican Grill & Bar and The Salad Station are nearby restaurants where you can enjoy a meal before or after your visit.