Connie Coots: Allstate Insurance

Reviews

• PR

  Patrick Riley

  May 10, 2024
  5.0
  Connie Coots is the best Allstate agent in NKY, possibly in all of KY! Her attention to detail, patience and assistance is OUTSTANDING. I cannot recommend her enough. If you're looking for an Allstate agent in NKY, look no further. She is the best!
• AM

  Amanda McNeilis

  Dec 4, 2023
  5.0
  Connie and her team are second to none when it comes to insurance in Kentucky. They have excellent customer service and Connie has tons of experience and know how to make sure you are in good hands. This agency does NOT disappoint.
• BS

  Bradford Stroup

  Sep 15, 2023
  1.0
  My recent encounter with Connie Coots from Allstate Insurance left me utterly shocked and profoundly disappointed in the level of professionalism demonstrated. When seeking assistance with my insurance policy, I expected courtesy and helpful guidance, but instead, Connie Coots responded with outright hostility. From the outset of our conversation, her dismissive attitude was evident, and it quickly escalated to a shocking low point when she resorted to using offensive language, telling me to "F*** off," before abruptly hanging up the call. Such behavior from an insurance agent, especially one representing a reputable company like Allstate, is not only unprofessional but also entirely unacceptable. It is vital for customers to be treated with respect and dignity, regardless of the circumstances, and Connie Coots has failed egregiously in this regard. In light of this harrowing experience, I strongly advise others to avoid seeking assistance from Connie Coots at Allstate Insurance. Her behavior not only tarnishes the reputation of the insurance industry but also raises serious questions about the integrity and professionalism of this individual. Insurance agents are entrusted with important matters of financial security, and Connie Coots has demonstrated a severe lack of competence and basic courtesy. My hope is that this review serves as a warning to potential clients who may consider working with her and prompts Allstate Insurance to take appropriate measures to address this shocking lapse in customer service.
• TS

  Tom Steffen

  Jul 11, 2021
  5.0
  Connie Coots and Allstate insurance saved me almost $300 a year on my car insurance. Connie and Joanie are very nice,very professional,and always prompt to any attention I have needed. I am very pleased to do business with Connie and Allstate.
• NJ

  Nelson Jones

  Nov 8, 2019
  5.0
  I was with connie for many years! Been there like she was part of the family. Always went out of her way to help the family any way possible. Joanie is amazing best thing that happen since sliced bread.

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