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First Insurance Group USA

About

Insurance AgencyAuto Insurance AgencyHealth Insurance AgencyHome Insurance Agency
Our priorities are the respectability and reliability we offer when it comes to advising our customers. We strive to support and advise our clients in choosing valuable insurance coverage, in remaining independent to give advice and not be bound to any one insurance provider or source. First Insurance Group USA, located in Somerset in beuatiful south central Kentucky - we are your source for auto and home insurance, commercial and group health insurance in Lexington, Somerset, Richmond, Glasgow and other areas in Kentucky.

Location

First Insurance Group USA
2520 South Highway 27, Somerset, KY
42501, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.