Business Details
About
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KY-DOI-1116202 The mission of the Hannah Hoskins State Farm team is to provide Mt. Washington and the states of Kentucky and Indiana with reliable insurance coverage and quality customer service they can count on! Our office can help with auto insurance, homeowners insurance, renters insurance, life insurance, small business insurance, and much more. We’d love to earn your business!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
Location
Hannah Hoskins - State Farm Insurance Agent
11102 Highway 44E, Mt Washington, KY
40047, United States
Hours
Reviews
4.9
1,080 reviews
5 stars
1,041
4 stars
19
3 stars1
2 stars6
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting specific agents like Jenna, Alex, and Hannah for their exceptional service.
Efficiency
Customers frequently mention the quick and easy processes for obtaining quotes and switching policies, often noting that their needs were addressed promptly.
Savings
Many reviews emphasize the ability to save money on insurance premiums, with several customers reporting significant reductions in their rates after switching to this agency.
Knowledgeable Staff
Agents are described as knowledgeable and informative, providing clear explanations of policies and options, which helps customers feel confident in their decisions.
Mixed Experiences
While most feedback is positive, there are a few negative experiences related to billing issues and perceived pressure tactics, indicating some inconsistency in service.
- LLLinda3 days ago5.0Alex was the gentleman that gave me a quote then proceeded to set up my account. He was truly amazing and had it taken care of in no time. So happy to be doing business with them
- CTCharles Thompson4 days ago5.0Mackenzie was great very professional and really helped ensure me that I was getting the best price for my coverage and made me feel like if anything happened I was covered
- MHMissy Hoyland6 days ago5.0Jenna assisted me today with getting reasonable insurance for my cars as well as renters insurance. She was very helpful and explained everything and found ways to help us save money. Thank you Jenna!!!!
- SOSarah OhmNov 14, 20255.0I spoke with Mackenzie, she was so knowledgeable and helpful. I am looking forward to working with her more in the near future. Highly recommend.
- AWAmanda WieberNov 7, 20255.0I recently had the pleasure of working with Jenna at the Hannah Hoskins State Farm agency in Mount Washington, and it was an outstanding experience. Jenna was incredibly easy to talk to, showing kindness, understanding, and patience throughout our interactions. She went above and beyond to find us numerous deals that we hadn't been able to secure with our previous carrier. By the end of our conversation, I was thrilled to be paying the same amount with an additional vehicle, which was previously unimaginable with my former coverage. Moreover, the additional services they offer are extremely beneficial, especially in today’s economy. I highly recommend Jenna and the entire team at Hannah Hoskins State Farm for their exceptional service and dedication to their clients!
Frequently Asked Questions About Hannah Hoskins - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who can I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services does the Hannah Hoskins State Farm team provide?
Our office can help with auto, homeowners, renters, life, small business insurance, and more.
What are the office hours of Hannah Hoskins - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Which payment methods are accepted at the Hannah Hoskins State Farm office?
We accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
Does Hannah Hoskins State Farm Insurance offer services in multiple languages?
Yes, services are available in English and Spanish.
Is the office wheelchair accessible and do they offer free parking?
Yes, there is a wheelchair accessible entrance and seating, and free parking is available.
Can I manage my insurance and file claims using a mobile app?
Yes, the State Farm mobile app helps manage insurance, banking accounts, roadside assistance, and filing claims.
What nearby places can I visit before or after visiting Hannah Hoskins State Farm?
Nearby you can visit Precision Eyecare Optometry for eye care, Mongolian Grill Buffet for dining, or Walgreens for pharmacy and convenience items.
Are there any nearby facilities that can assist with automotive needs near the insurance office?
Yes, nearby are Ken Towery's Tire and Auto Care and Jim's Express Car Wash, which can help with car repairs or cleaning.
How can nearby financial services help when visiting Hannah Hoskins State Farm?
You can access money transfer services at Western Union or use nearby ATMs like Bitcoin Depot and PNC for convenient financial transactions.