Brand Certified
Donna Payne - State Farm Insurance Agent
4.9(38 reviews)
Certified by Donna Payne - State Farm Insurance Agent • Mar 01, 2026
Business Details
501 Willin Way, Mount Sterling, KY
40353, United States
Certified by Donna Payne - State Farm Insurance Agent • Mar 01, 2026
(859) 498-5498
Certified by Donna Payne - State Farm Insurance Agent • Mar 01, 2026
https://www.donnapayne.net
Certified by Donna Payne - State Farm Insurance Agent • Mar 01, 2026
About
Certified by Donna Payne - State Farm Insurance Agent • Mar 01, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
KY-DOI-561349 We are here to help guide you to get the most value for your dollar. We want to help people plan for the future and recover from the unexpected. Our team has decades of experience guiding customers with their insurance and financial services needs. We live here, play here and raise our children here. We live where you live.
Details
- Wheelchair accessible entranceAvailable
Location
Certified by Donna Payne - State Farm Insurance Agent • Mar 01, 2026
Donna Payne - State Farm Insurance Agent
501 Willin Way, Mount Sterling, KY
40353, United States
Hours
Certified by Donna Payne - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
38 reviews
5 stars
34
4 stars
3
3 stars
1
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1 star0
- JSJeffery SaylorFeb 20, 20265.0Stephanie did a fantastic job. She was patient and knowledgeable. We were able to save close to 50% on our auto and home policies. Thanks Stephanie and thanks State Farm!
- RRRayvon RutherfordFeb 16, 20265.0Steph could not have been more helpful. Very professional and very knowledgeable and took care of all my needs. Just a pleasure to talk to. Would recommend your service to friends and family.
- LJLauren JacksonNov 8, 20255.0Stephanie was amazing to work with! She helped me save a ton of money by switching to State Farm and made the entire process simple and stress-free. If you’re thinking about switching, ask for Stephanie. She truly goes above and beyond for her clients.
- BWBobby WilliamsJan 1, 20215.0Absolutely love State Farm Insurance with Donna Payne they will most definitely give you the best price of anyone else!!! Oh I'm sure you can find cheaper insurance rates out there somewhere, but will it come with the service to back it up with??? I doubt it!!! I just recently went back to state farm I left them for about four to five years and that was the worst mistake I've ever made... I had been with them since I was 16 years old!!! And I had an amazing policy!!! One that I could never get cancelled for any reason!!! I was paying less than $50.00 for liability and less than a $100 for full coverage!!! But let me be the first to tell you that the grass isn't always greener on the other side!!! I got screwed and now I have to start at the bottom!!! And work my way up to those great rates once again!!! It's a long road but it's well worth being with someone you can trust!!!
- JDJohn DeimJan 16, 20195.0Always very helpful !!!
Frequently Asked Questions About Donna Payne - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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