Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
KY-DOI-588721 Serving the Insurance needs in Louisville, Kentucky since 1979. We provide quality Insurance services while recognizing customer needs for Auto, Home, Renters, Life, Health and Financial Services. Our mission is to establish and maintain strong relationships. We will serve and support as you recover from the unexpected and help you prepare for the future. Let us help you with your Insurance & Financial Service needs today!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Tracy Haus - State Farm Insurance Agent
11501 Main St, Louisville, KY
40243, United States
Hours
Reviews
4.8
359 reviews
5 stars
336
4 stars
10
3 stars3
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and responsive nature of the agents, highlighting their willingness to go above and beyond.
Claims Handling
Many reviews noted quick and efficient handling of claims, with customers expressing satisfaction with the support received during the process.
Personalized Experience
Clients appreciated the personal touch and care provided by the agents, often feeling like family rather than just customers.
Affordability
Several customers mentioned competitive pricing and significant savings on their insurance policies after switching to this agency.
Communication Issues
A few reviews pointed out difficulties with phone communication and follow-up, indicating room for improvement in responsiveness.
- JHJennifer Hunt2 days ago4.0Zack was great to work with. He stayed in contact & made sure I understood everything. Great prices & plans, will definitely recommend l.
- SJShawn Hayden jr3 days ago5.0Tracy has a great team. They go above and beyond for their customers. Easy to work with. Understanding. Great people.
- EEElizabethJan 2, 20265.0I was in the market for some new car insurance after my progressive policy increased significantly. I did some research and came across Tracy Haus’s firm! The agent I dealt with was Abbey Cloyd and she was amazing to work with! She answered all questions, didn’t make me feel like we were in a rush and explained everything so well. I am so happy I made the switch and would recommend this to anyone! If you are in the market for any type of insurance please call them and speak to Abbey Cloyd!
- DDDonDec 29, 20255.0All the agents and folks directing calls are great very helpful. This agency is so much better than talking to a computer! I usually get so disturbed by all the button pushing!
- SSSheryl SundbergDec 29, 20255.0I stress alot and a pain , everyone at State farm has been sweet and helpful, i thank them all so much, i tell all my family how wonderful them been, thank you all for everything
Frequently Asked Questions About Tracy Haus - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for an online insurance quote at Tracy Haus - State Farm Insurance Agent?
No, Tracy Haus offers free online quotes with no payment required.
What payment methods are accepted at Tracy Haus - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information using the Digital Pay Payment Center by logging in with your User ID and password.
What services does Tracy Haus - State Farm Insurance Agent provide?
The agency provides Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance, as well as Financial Services.
When is Tracy Haus - State Farm Insurance Agent open for business?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is Tracy Haus - State Farm Insurance Agent wheelchair accessible?
Yes, the agency has a wheelchair accessible entrance to accommodate all customers.
Can I make an appointment online for services at Tracy Haus?
Yes, online appointments are offered but appointments are not required to visit the office.
Are there nearby places to grab coffee or a meal when visiting Tracy Haus?
Yes, you can visit Scooter's Coffee or Mark's Feed Store, which are nearby coffee shops and restaurants, ideal for a break during your visit.
What local services are near Tracy Haus - State Farm Insurance Agent that might be useful?
Nearby services include Parkside Family Dental and Michael Becht Orthodontics for dental care, as well as Middletown Animal Clinic for pet services.
Are there boutique or gift shops close to Tracy Haus for shopping after your appointment?
Yes, the Prickly Pear Boutique and Dandelions Gifts, Home, and Boutique are nearby places where you can shop for gifts and women's clothing.