Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
KY-DOI-588721 Serving the Insurance needs in Louisville, Kentucky since 1979. We provide quality Insurance services while recognizing customer needs for Auto, Home, Renters, Life, Health and Financial Services. Our mission is to establish and maintain strong relationships. We will serve and support as you recover from the unexpected and help you prepare for the future. Let us help you with your Insurance & Financial Service needs today!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Tracy Haus - State Farm Insurance Agent
11501 Main St, Louisville, KY
40243, United States
Hours
Reviews
4.8
314 reviews
5 stars
292
4 stars
9
3 stars3
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for their exceptional customer service, being described as friendly, helpful, and attentive.
Professionalism
Many reviews highlight the professionalism and knowledge of the agents, with specific mentions of individuals who provided clear and thorough explanations.
Personal Touch
Customers appreciate the personal relationships formed with agents, feeling treated like family rather than just clients.
Communication Issues
Some customers reported issues with communication and follow-up, particularly regarding quotes and refunds.
Competitive Pricing
Several reviews mention satisfaction with the affordability of policies and savings compared to other insurance providers.
- EDEllen D3 days ago5.0Vicki, Jennifer and Maddie are super helpful ! Appreciate them very much. Last year Tracy solved an ongoing issue with one phone call. Thanks to all of you.
- AAAbraham Angol5 days ago5.0I have got to talk to Maddy today for rental insurance and she was absolutely amazing. She got me good rental policy in place. Thank you Maddy for wonderful customerservice experience
- JCJoy CashNov 12, 20255.0Thank you Amy for going above and beyond to help me with a difficult roofing claim. Roofing claims nor roofing is my area of expertise but you helped me through the process, disagreements, and finally getting me to a good place. I am so very appreciative of your personal care, sense of urgency, follow up, and to resolution. State Farm is fortunate to have you on their team!
- SYSavannah Yarberry-KillionNov 12, 20255.0I cannot say enough good things about Tracy Haus – State Farm Insurance. From my college years to being married with children, State Farm has been there through every stage of life. I’ve worked with several agents over the years, and all have been wonderful, but Cindy and I have built a close working relationship that I truly value. It’s such a comfort knowing I have someone looking out for me—making sure my home, cars, and family are protected. I even recently added Group Life Insurance for my employees! State Farm offers so many great coverage options and benefits that can be easily tailored to fit your needs. I’m so thankful for the care and personal attention I’ve received over the years. I highly recommend working with Tracy Haus and her dedicated team!
- LLLisaNov 3, 20255.0This is THE best insurance company I have had the pleasure to work with! Tracy and her team really make you feel like family! Everyone from Jennifer in the Middletown office to my favorite Kentucky Men Jared and who can forget Parker! I don’t ever think I have been so lucky to have these folks looking out for me! Highly Recommend! ❤️🤗
Frequently Asked Questions About Tracy Haus - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I need to pay for an online insurance quote at Tracy Haus - State Farm Insurance Agent?
No, Tracy Haus offers free online quotes with no payment required.
What payment methods are accepted at Tracy Haus - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your billing and payment information using the Digital Pay Payment Center by logging in with your User ID and password.
What services does Tracy Haus - State Farm Insurance Agent provide?
The agency provides Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance, as well as Financial Services.
When is Tracy Haus - State Farm Insurance Agent open for business?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Is Tracy Haus - State Farm Insurance Agent wheelchair accessible?
Yes, the agency has a wheelchair accessible entrance to accommodate all customers.
Can I make an appointment online for services at Tracy Haus?
Yes, online appointments are offered but appointments are not required to visit the office.
Are there nearby places to grab coffee or a meal when visiting Tracy Haus?
Yes, you can visit Scooter's Coffee or Mark's Feed Store, which are nearby coffee shops and restaurants, ideal for a break during your visit.
What local services are near Tracy Haus - State Farm Insurance Agent that might be useful?
Nearby services include Parkside Family Dental and Michael Becht Orthodontics for dental care, as well as Middletown Animal Clinic for pet services.
Are there boutique or gift shops close to Tracy Haus for shopping after your appointment?
Yes, the Prickly Pear Boutique and Dandelions Gifts, Home, and Boutique are nearby places where you can shop for gifts and women's clothing.