Certified by Megan Imel - State Farm Insurance Agent • Feb 15, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyBusiness Insurance Service
Owning a State Farm Insurance Agency in The Highlands was my dream for over a decade. Fast forward to November 2019 and I am living my dream! I am so excited to be your local insurance agent here in Louisville, committed to providing you with reasonable options to meet your needs. We are here to help you with auto insurance, home insurance, life insurance, health insurance, flood insurance and small business insurance needs! Our team wants to be here to celebrate your wins and get you back on track in your losses. Call us today to learn more about how we can help you! We are also proud to highlight one of our staff members who is able to provide services in Vietnamese if needed! License #: KY-DOI777260, IL-16575382, IN-3699780
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Wheelchair accessible entranceAvailable
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Certified by Megan Imel - State Farm Insurance Agent • Feb 15, 2026
Certified by Megan Imel - State Farm Insurance Agent • Feb 15, 2026
Reviews
4.9
172 reviews
5 stars
168
4 stars2
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
The team is consistently praised for their friendly, helpful, and responsive customer service, with many customers highlighting specific agents like Jayde, Megan, and Amanda for their exceptional support.
Savings
Numerous reviews mention significant savings on insurance premiums, with customers expressing satisfaction over reduced costs compared to previous providers.
Professionalism
Customers frequently commend the professionalism and knowledge of the staff, noting their ability to explain policies clearly and provide tailored solutions.
Communication
The agency is recognized for its excellent communication, with many reviews highlighting prompt responses and proactive follow-ups regarding policy updates and inquiries.
Overall Satisfaction
Overall, customers express high levels of satisfaction with their experiences, recommending the agency for its comprehensive service and support.
TB
Tyler Briscoe
Feb 4, 2026
5.0
I absolutely love this office. Jayde is amazing and I have never felt more like family anywhere else. I got a random call a few years back, and I'm so glad I answered. She saved me so much money on insurance all around, and every need I have she takes care of. I couldn't be happier!
LR
Lissa Ramos
Feb 3, 2026
5.0
Joining State Farm was an easy decision! Aside from the competitive rates and coverage the real difference is the hands on contact from the people of State Farm. Megan and her crew have guided me the whole way and I'm a busy lady and often hard and difficult to communicate with. Megan and her people know the best way to contact me and are great with reminders and give me headsups and tips to complete what's next. I look forward to a long relationship with State Farm!!
CW
cambron wessel
Feb 3, 2026
5.0
I cannot recommend Brianna Settles highly enough! As a current insurance agent myself I came to Brianna for help because I knew her knowledge, professionalism and response time was exactly what I needed to help me work out the problems on my account. With having such a busy work life, I needed someone that I could trust to take my account like it was theirs. That's exactly what Brianna does! She updates you on any policy changes, premium increases or decreases, and is consistently available whenever I need advice on my account.
If you're looking for an insurance agent who genuinely cares about their clients and goes above and beyond, Brianna is the one to call!
AL
Aprile Langley
Feb 3, 2026
5.0
Everyone is the office is very friendly I have spoken with several of the ladies and they are super helpful in explaining and trying to save a me as much as they can and giving me a heads up if my premium is going up or down and if they don't have the answer they get back with me rather quickly
JH
Jenny Howard
Jan 26, 2026
5.0
I could not be more satisfied with this insurance agency!! I hate changing insurance companies and having the hassle of trying to decide what policies to get etc but this could not have been a better experience! I dealt with Olivia who was wonderful and absolutely went above and beyond for me and didn't stop until she was able to tailor everything for what I needed at prices nobody has been able to beat!! I HIGHLY recommend Megan Imel State Farm Insurance! A++ rating and I do not give that lightly!
Frequently Asked Questions About Megan Imel - State Farm Insurance Agent
Is life insurance expensive?
It is a common misconception that life insurance is expensive. It certainly does not have to be and we offer lots of options for various budget ranges.
Do I have to do a health exam for life insurance?
Not for our Instant Answer Term or Guaranteed Issue Final Expense. There are also some factors such as age and health status that could allow us to bypass a medical exam. We can even request to use your recent physical with your primary care as an alternative if it meets our criteria.
Is applying for life insurance complicated?
We can get you signed up via e-signature! The life insurance application with us is very easy.
How much life insurance do I need?
A good rule of thumb is to have at least 5x your income, or enough to pay off all of your debts, but we can set up a call or appointment with a licensed life insurance agent to walk you through a specialized plan that is tailored to your specific needs.
Do I need life insurance outside of work?
YES! Your workplace plan generally is not enough to replace your income and it does not go with you if you leave your job or it leaves you. Having a private plan also offers you the option to determine how much life insurance you need and follows you wherever you go.
Is life insurance expensive at Megan Imel - State Farm Insurance Agent?
Life insurance does not have to be expensive; we offer options suitable for various budgets.
Do I need a health exam to apply for life insurance here?
Not for our Instant Answer Term or Guaranteed Issue Final Expense plans. Sometimes medical exams can be bypassed based on age and health, or existing physical exams can be used if they meet criteria.
How easy is it to apply for life insurance with this agency?
The application process is easy and can be completed via e-signature.
How much life insurance should I consider?
A good rule is to have at least five times your income or enough to pay off debts; a licensed agent can help tailor a plan to your needs.
Do I need life insurance outside of work?
Yes, because workplace plans usually aren't sufficient and don't follow you if you change or leave your job.
What types of insurance services does Megan Imel - State Farm Insurance Agent offer?
They provide auto, home, life, health, flood, and small business insurance.
What are the office hours for Megan Imel - State Farm Insurance Agent?
They are open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is the office accessible for wheelchair users?
Yes, there is a wheelchair-accessible entrance available.
What nearby places can I visit when I come to Megan Imel - State Farm Insurance Agent?
You can visit Bearno's Pizza for a meal, A Book By Its Cover Used and Rare Books for unique finds, or the Louisville Fire Quint 10 if interested in local fire and EMS services.
Are there nearby transportation options near the agency?
Yes, Bowman Field and Central American Airways airport are nearby, which can be convenient for travelers visiting the agency.
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Certified February 15, 2026Yext Knowledge Graph
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