This profile is uncertified and using publicly sourced data
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Business Details
About
Insurance Agency
Formerly The Underwriters Group, Inc., Higginbotham is committed to providing a single source solution for all your employee benefits and insurance needs. As a people-first firm that’s grown to be one of the largest independent brokers in the U.S., we prioritize understanding your needs and exceeding your expectations with a suite of services that includes business insurance, employee benefits, HR services, financial solutions and personal insurance. But we don’t stop there. With our Day Two Services®, we go beyond securing your coverage on day one of our relationship. Our team provides year-round support and value-adding solutions. Because while insurance is our something, our customers are our everything.
Location
Higginbotham Insurance & Financial Services
1700 Eastpoint Pkwy, Louisville, KY
40223, United States
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.