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KY-DOI-680445 Our mission is to provide our policyholders, community, friends and family the opportunity to realize their hopes and dreams through State Farm products and financial services. We are committed to making a positive difference in their lives. State Farm offers incredible auto, home, life, health and business insurance to protect the future of our customers. We are located in St Matthews but we help customers all over Louisville, New Albany and Clarksville. by Gregory S Haus
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
- Free parking lotAvailable
- Free street parkingAvailable
Location
Greg Haus - State Farm Insurance Agent
3610 Lexington Rd, Louisville, KY
40207, United States
Hours
Reviews
4.9
356 reviews
5 stars
336
4 stars
6
3 stars4
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and helpfulness of the agents, particularly highlighting individuals like Yisandra, Jason, and Dan.
Responsiveness
Many reviews noted the quick response times and proactive assistance provided by the staff, especially in urgent situations.
Professionalism
The agents were frequently described as knowledgeable and thorough, ensuring that customers felt well-informed and supported throughout their insurance processes.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to billing issues and customer service, indicating inconsistency in service quality.
Recommendations
Numerous customers expressed their willingness to recommend the agency to others, citing their satisfaction with the service and coverage options.
- DODonna W OlsenNov 14, 20255.0I highly recommend Jason. Wonderful experience, Saved lots of money. Excellent customer experience
- SKShannon KuperNov 14, 20253.0I have been a customer for about 5 yrs and in that time my home owners insurance has almost doubled without having any claims! I tried to get them to find ways I can lower the cost but they never got backed to me after telling me they would call back within a week. After one month of waiting I had to call them twice to get an answer of there was nothing they could do.
- TSterrica simpsonNov 13, 20255.0I had been with this one insurance company for 8years and the rates kept creeping up! So I decided to check out State Farm spoke with Jason N. Was so friendly and helpful took his time to explain everything to me, no rush like a Car Salesman. My rates were great for two vehicles and rental insurance! Go check Jason N. Out on Lexington Rd.
- FSFrancis SantanaNov 10, 20255.0Encantada con el servicio por parte de state farm pero en especial con la agente yisandra tan amable y atenta y muy paciente sobretodo…. Gracias tengo mi seguro de auto y realmente estoy satisfecha de acuerdo al precio y el servicio que ofrecen
- BTBarbara TrujilloNov 4, 20255.0La agente fue muy profesional con un excelente trato y preocupación por otorgar lo adecuado a mi situación especifica.
Frequently Asked Questions About Greg Haus - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Greg Haus - State Farm Insurance Agent?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services can I access on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover with this provider?
Emergency Roadside Service covers towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, one-hour of locksmith services, and one-hour of mechanical labor for select services.
Can I purchase my insurance policy completely online?
Typically you can purchase a policy online at the end of the quote process. If this option is not available, please reach out to your selected agent or Customer Care.
What types of insurance are offered by Greg Haus - State Farm Insurance Agent?
They offer a variety of insurance including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Greg Haus - State Farm Insurance Agent?
The office is open Monday to Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The office is closed on Sundays and major holidays.
How can I pay for my insurance services at Greg Haus - State Farm Insurance Agent?
Payment options include cash and most major credit cards such as Visa, Mastercard, Discover, and American Express.
Are there any chiropractic services near Greg Haus - State Farm Insurance Agent?
Yes, nearby chiropractic services include Smith Chiropractic, O’Neil Chiropractic, and St. Matthews Chiropractic, which you might visit before or after your insurance appointment for health and wellness needs.
What dining options are available near Greg Haus - State Farm Insurance Agent?
Nearby restaurants such as The Fishery (seafood and American cuisine), Asahi Japanese Restaurant (sushi), and MexA Tacos (Mexican cuisine) provide great places to eat before or after visiting the insurance agency.
Are there any legal or professional services close to Greg Haus - State Farm Insurance Agent?
Yes, Louisville Lawyer provides legal services nearby, and Stahl SEO offers marketing agency expertise, which can be helpful if you need professional consultations in the area.