He called me difficult! And had to raise my house deductible to over 7,000! Just to keep my house payment down !
SF
Stephanie Frey
Nov 1, 2024
5.0
Fair rates and always helpful when I call.
AP
ann pannible
Jun 24, 2022
1.0
Allstate or Alex won't get any more of my money. I had a major fallen tree during a storm. I opened a claim. It cost me $2200 for clean up and $936 for my neighbor's fence repair. Allstate came back and said they would offer me $500. My deductible is $1000. LOTS OF HELP. Then they closed the claim without even contacting me. I told the claims person to call me back with the policy claim coverage. He said he would have Alex contact me. NOONE every called or followed through. I guess I should be glad it only cost me 3K, could have fallen on my house! Beware of Allstate and their representatives if you decide to use. I am in the process of switching both my home and car insurance now!
HB
Heather Berube
Oct 1, 2021
1.0
This was by far the worst experience that I have had in a long time. I don’t think I would even use the word service. Alex was disrespectful and took no accountability for providing me the wrong quote or for contacting my ex-husband with my information.