Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
KY-DOI-1064003
Our mission is to be the State Farm customer's first choice for quality life, home and auto insurance. We achieve this goal by building a reputation for listening to customers and providing products based on their needs. We are knowledgeable, respected, and involved members of the community- and help customers with important decisions. The greatest compliment we can receive is for you to refer your friends and family for us to help them with their home, auto and business insurance.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Michael Jones - State Farm Insurance Agent
1019 Cumberland Falls Hwy, Corbin, KY
40701, United States
Hours
Reviews
5.0
207 reviews
5 stars
201
4 stars
5
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting their willingness to go above and beyond.
Affordability
Many reviews noted the competitive rates and significant savings on insurance premiums compared to other providers.
Efficiency
Clients appreciated the quick response times and efficient service in obtaining quotes and completing paperwork.
Knowledgeable Staff
The staff was frequently described as knowledgeable, providing clear explanations and tailored insurance solutions.
Positive Experience
Overall, customers expressed high satisfaction with their experiences, often recommending the agency to others.
- ASAngela Smith5 days ago5.0Saved me over $100 on my car insurance and renters insurance!!
- MRMeredith Russell6 days ago5.0I met Crystal and Donna, and I was blown away by how genuine, passionate, and knowledgeable they are. I refer people to them because I’ve seen firsthand how much they truly care about helping others. If you’re looking for insurance agents who are trustworthy, kind, and committed to serving the community, Crystal and Donna are absolutely the ones to talk to. They’re the type of people you feel confident sending your friends and family to and that says everything. 💛
- CCCody Couch6 days ago5.0Great customer care, informative staff, and the lowest prices!
- JCJeff Centers6 days ago5.0Was very helpful and took the time to explain everything he was doing.
- JWJessica WigginsNov 3, 20255.0A great team! Always a warm welcome when coming in and always happy to go above and beyond to meet my needs and assisting me at any time with my insurance. Couldn’t recommend anyone else!
Frequently Asked Questions About Michael Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Michael Jones - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Michael Jones offers free quotes.
What payment methods does Michael Jones - State Farm Insurance Agent accept?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website and log in with your User ID and password to view your billing and payment details.
What services does Michael Jones - State Farm Insurance Agent provide?
They offer a variety of insurance products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Michael Jones - State Farm Insurance Agent?
Open Monday through Thursday from 8:30 AM to 5:30 PM and Friday from 8:30 AM to 5:00 PM. Closed on weekends and certain holidays.
Can I manage my insurance policies through a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Is it possible to complete my insurance process online without an agent?
No, you cannot complete the process without an agent. One will be assigned to you if you don't have one already.
What nearby places can I visit before or after visiting Michael Jones - State Farm Insurance Agent?
Nearby, you can visit Forest Hills Shopping Center for various shopping needs or relax at Forrest Hills Salon and spas for beauty treatments.
Are there any fitness facilities near Michael Jones - State Farm Insurance Agent?
Yes, Workout Anytime Corbin is a nearby gym and active life venue where customers can work out conveniently before or after their appointment.
What local dining options are near Michael Jones - State Farm Insurance Agent?
Nearby dining includes Subway for fast sandwiches and King Donuts for American-style donuts and treats.