KY-DOI-1064003
Our mission is to be the State Farm customer's first choice for quality life, home and auto insurance. We achieve this goal by building a reputation for listening to customers and providing products based on their needs. We are knowledgeable, respected, and involved members of the community- and help customers with important decisions. The greatest compliment we can receive is for you to refer your friends and family for us to help them with their home, auto and business insurance.
Details
Online appointmentsAvailable
Onsite servicesAvailable
Location
Certified by Michael Jones - State Farm Insurance Agent • Feb 08, 2026
Certified by Michael Jones - State Farm Insurance Agent • Feb 08, 2026
Reviews
5.0
260 reviews
5 stars
253
4 stars
6
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and accommodating, often going above and beyond to assist with insurance needs.
Affordability
Many reviews highlighted the competitive pricing and significant savings customers experienced compared to other insurance providers.
Professionalism
The team was frequently described as professional and efficient, making the insurance process smooth and stress-free for clients.
Expertise
Agents demonstrated strong knowledge of insurance products, providing detailed explanations and tailored options to meet customer needs.
CL
Cathy Lester
Feb 2, 2026
5.0
I can not say enough good things about this office and their staff. I recently moved here and had State Farm in another state. That office was awesome as well so it was a natural decision to keep them in my new home area. They are very professional and friendly and work hard to give you the best price for your coverage. This office is a continuation of their exceptional customer service. If you need insurance, Michael Jones State Farm is your happy insurance place. Thank you to all who work there .
MV
Michelle Vink
Jan 28, 2026
5.0
Hunter was very patient and accommodating. He made the whole process easy and was willing to work with the times I could go over information . I would highly recommend Hunter if you want someone who can get through the process fast and listens to your needs !
JR
Jessie R.
Jan 27, 2026
5.0
They are by far the best insurance company I have had the pleasure of having.. very knowledgeable and helpful.. especially Kystal she amazing. So is everyone on the office.. My favorite part no waiting or having to get transferred or someone new every time you call.. Lowest price I’ve found
AB
Ashley Bryson
Jan 26, 2026
5.0
Hands down the best insurance experience I’ve ever had. The Michael Jones State Farm team is friendly, efficient, and goes above and beyond to make sure you’re fully covered and confident in your choices.
Tiffany provides outstanding service — she’s knowledgeable, patient, and always quick to respond. She made the entire process smooth and stress-free.
If you’re looking for an insurance office you can trust, I highly recommend this team.
LL
LeeAnn Lester
Jan 19, 2026
5.0
I highly recommend this insurance company with Crystal Roberts, she is very helpful about my vehicle insurance and she has took the time to go over the insurance policy on my vehicle. I wouldn’t go anywhere else. I’m so glad I found this affordable insurance and met my insurance agent is crystal Roberts, if you are looking for affordable insurance, I highly would go to State Farm insurance in Corbin, Ky and ask for Crystal Roberts and she will help of what insurance you will need.
Frequently Asked Questions About Michael Jones - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online with Michael Jones - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Michael Jones offers free quotes.
What payment methods does Michael Jones - State Farm Insurance Agent accept?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website and log in with your User ID and password to view your billing and payment details.
What services does Michael Jones - State Farm Insurance Agent provide?
They offer a variety of insurance products including Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Michael Jones - State Farm Insurance Agent?
Open Monday through Thursday from 8:30 AM to 5:30 PM and Friday from 8:30 AM to 5:00 PM. Closed on weekends and certain holidays.
Can I manage my insurance policies through a mobile app?
Yes, the State Farm mobile app allows you to manage your insurance and banking accounts, get roadside assistance, file claims, and more.
Is it possible to complete my insurance process online without an agent?
No, you cannot complete the process without an agent. One will be assigned to you if you don't have one already.
What nearby places can I visit before or after visiting Michael Jones - State Farm Insurance Agent?
Nearby, you can visit Forest Hills Shopping Center for various shopping needs or relax at Forrest Hills Salon and spas for beauty treatments.
Are there any fitness facilities near Michael Jones - State Farm Insurance Agent?
Yes, Workout Anytime Corbin is a nearby gym and active life venue where customers can work out conveniently before or after their appointment.
What local dining options are near Michael Jones - State Farm Insurance Agent?
Nearby dining includes Subway for fast sandwiches and King Donuts for American-style donuts and treats.
Brand Certified Facts from Michael Jones - State Farm Insurance Agent
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Certified February 08, 2026Yext Knowledge Graph
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