Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
KS-17824340 Our Mission, at Caleb Hanke State Farm, is to help Wichita and the surrounding communities identify and minimize risks, and be there to help you recover when the unexpected happens. Success for us is strengthening and protecting families and our community for years to come. We strive to put you first, while providing knowledge and options, so you can make informed decisions. From Auto Insurance to Life Insurance and all the stuff in between. By choosing us to protect your family, business, and/or farm needs, you are gaining a good neighbor and friend. Offering Insurance Services in Kansas, Nebraska, & now Oklahoma.
Location
Caleb Hanke - State Farm Insurance Agent
6029 W Central Ave, Wichita, KS
67212, United States
Hours
Reviews
5.0
204 reviews
5 stars
201
4 stars2
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the outstanding customer service, highlighting the friendliness, professionalism, and responsiveness of the staff.
Knowledgeable Staff
Many reviews noted the agents' expertise and ability to explain insurance options clearly, helping clients find the best coverage for their needs.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency, often highlighting the value provided.
Welcoming Atmosphere
The office environment was described as warm and welcoming, with staff making clients feel like family.
Efficient Processes
Clients appreciated the quick and efficient service, with many noting the ease of switching policies and obtaining quotes.
- CRCraig Rothe5 days ago5.0I have been a generational legacy customer for another company for almost 30 years. I should have done this sooner!! Lisa was great!
- TTTami Temple6 days ago5.0Luis was great!! He did all the work including calling my previous insurance company and assisting me in canceling. A+++ customer service.
- BCBetty ConnerNov 14, 20255.0Agent was very helpful and efficient got me a good deal on insurance on my truck answered all concerns
- MPMike PalmerNov 12, 20255.0I received stellar service from my representative Paula Henry. She answered all my questions, offered numerous options and solid advice. Plus, she was informative, warm and friendly.
- JRJuanita RidgewayNov 5, 20255.0I have had State Farm for many years and my dad always told us there is no better insurance. I've always had exceptional customer service over the years but Paula goes above and beyond. She is professional, knowledgeable and always takes her time to explain issues that you may not understand. Thank you Paula for....well, just for being there'!
Frequently Asked Questions About Caleb Hanke - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Caleb Hanke - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Caleb Hanke - State Farm offers free quotes.
What payment methods are accepted at Caleb Hanke - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website to log in with your User ID and password to access billing and payment information.
What services does the Caleb Hanke - State Farm Insurance Agent provide?
They provide a range of insurance services including Auto Insurance, Life Insurance, Homeowners Insurance, Renters Insurance, and Business Insurance.
What are the business hours of Caleb Hanke - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Can I purchase or change my insurance policy online?
You can purchase a policy online at the end of the quote process and request coverage changes online which will be forwarded to your agent for processing.
Is an agent required to complete the insurance process with Caleb Hanke - State Farm?
Yes, all State Farm quotes, policies, and accounts are processed with an assigned agent, and you cannot complete the process without one.
What nearby businesses can I visit after or before my visit to Caleb Hanke - State Farm Insurance Agent?
You might want to visit nearby places such as Sweet Sisters Fudge for candy, Sunflour Cafe & Collective for coffee, and Rene's Restaurant for Mexican food.
Are there nearby automotive-related services close to Caleb Hanke - State Farm Insurance Agent?
Yes, nearby automotive services include Poorman Auto Supply Inc for auto parts, American Auto Glass for windshield service, and Auto Works Collision Center for auto body repairs.
Where can I find nearby banking and money transfer services when visiting Caleb Hanke - State Farm Insurance Agent?
Nearby financial services include INTRUST Bank ATM and Western Union for money transfers.