KS-474817013-0
Only by knowing our State Farm customers can we help uncover and fulfill their needs. As an office of insurance and financial professionals, it is our duty to help customers understand the risks that exist in everyday life, the options available for their families and how we can help them prepare for the future. We do this every day and with every customer in a positive and purposeful spirit. We service Shawnee, Olathe, Bonner Springs, Edwardsville, Kansas City, DeSoto, Tonganoxie and more.
Location
Certified by Reed Agency - State Farm Insurance • Mar 01, 2026
Certified by Reed Agency - State Farm Insurance • Mar 01, 2026
Reviews
5.0
1,045 reviews
5 stars
1,030
4 stars10
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by agents, particularly highlighting Anna and Megan for their exceptional support.
Efficiency
Many reviews noted the quick response times and efficient handling of inquiries and claims, making the insurance process smooth and hassle-free.
Affordability
Clients appreciated the competitive rates and discounts offered, often comparing them favorably against other insurance providers.
Personal Touch
The agency was recognized for its personalized service, with agents taking the time to understand customer needs and providing tailored solutions.
MM
Morgan Marti
2 days ago
5.0
Sophie Dilley was extremely helpful while I was trying to switch my renters insurance over. She even found us a plan that is $7 less a month. Very attentive and willing to help. Super thankful for such a trustworthy team.
CS
Catherine “Cat” Slyter
5 days ago
5.0
Morgan and Sophie have been so great and friendly. Anytime I have questions and need to call, I’ve always been met with exceptional customer service.
EL
Elizabeth Landes
6 days ago
5.0
Worked with Sophie today, she was great! Responded quickly, helped me fix the issue I was having with rental insurance, and was friendly while doing so. Great experience!
MT
Mitch Todd
Feb 23, 2026
5.0
Meaghan was sympathetic and helpful. She actually made me feel better after my accident. In just a few minutes I was ready to go. Really excellent service.
LL
Linda
Feb 18, 2026
5.0
I have my car ins through Nick Reed State Farm and I very happy with all of them. They all are ready to help me and notify about any changes. I would highly recommend them, and I will tell people about them
Frequently Asked Questions About Reed Agency - State Farm Insurance
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Reed Agency - State Farm Insurance?
No, you do not have to pay for a quote online. The agency offers free quotes.
What payment methods does Reed Agency - State Farm Insurance accept?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can use the Digital Pay Payment Center link on their website. Enter your User ID and password to login to your account and view billing and payment details.
Who should I contact if I have questions about billing or payments?
Contact your agent for questions about bills, payments, or Renewal Coverage Offers. The agent's phone number and email are on your bill's details page.
What services does the State Farm mobile app provide?
The mobile app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through Reed Agency?
It covers towing your vehicle to the nearest repair facility, delivery of gas, oil, battery, or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours of Reed Agency - State Farm Insurance?
The agency is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Are there nearby health and wellness services around Reed Agency - State Farm Insurance?
Yes, Shawnee Chiropractic & Acupuncture and Shawnee Restore & Wellness are nearby, great options for health and holistic care before or after visiting the agency.
Which nearby real estate services can clients explore near Reed Agency?
Nearby real estate agents and services include Monticello Family Dental, Montoya Homes KC, The Solutions Group KC, Anna Womer Real Estate Agent, and The Karmann Group - Platinum Realty, helping with property needs around Shawnee.
How can local attractions and services support my visit to Reed Agency?
Nearby places like Commerce Bank can assist with financial needs, and health services such as Modern Dermatology and Asthetics or Womens And Family Care provide convenient options for health appointments when visiting the agency.
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Certified March 01, 2026Yext Knowledge Graph
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