Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
The mission of our office is to help our policyholders manage the risk of everyday life and to be the first and preferred choice for all of your Kansas insurance needs. We focus on Auto Insurance, Home Insurance, and Renters Insurance throughout Kansas, including; Olathe, Overland Park, Lenexa, Shawnee, Lawrence, Leawood, Prairie Village and Kansas City. License #: KS-10522191, CO-887609, MO-416846
Location
Christin Black - State Farm Insurance Agent
11690 Renner Blvd, Olathe, KS
66061, United States
Hours
Reviews
4.9
178 reviews
5 stars
173
4 stars
3
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the agency's friendly, helpful, and responsive staff, highlighting their willingness to assist with questions and claims.
Claims Handling
Many reviews noted the smooth and efficient handling of claims, with specific agents recognized for their exceptional support during the process.
Competitive Pricing
Several customers mentioned the agency's competitive rates and ability to save them money on their insurance policies.
Professionalism
The team was frequently described as professional, knowledgeable, and dedicated to providing excellent service.
Mixed Experiences
While most feedback was positive, there were a few reports of unprofessional behavior from staff, particularly towards younger customers.
- TWTara WhalenDec 9, 20255.0We’ve unfortunately needed to file a few claims this year, but I’m honestly so impressed with how smoothly everything was handled. After 10+ years with this agency, they continue to be friendly, helpful, and incredibly quick to respond. It’s comforting to know real customer service still exists! Thank you Christin and Sarah!
- DHDiane HammonsDec 1, 20255.0Anytime I call with a question I immediately get an answer. No wait and let me get back to you. Kyle was very helpful getting my policies info to me. I have life insurance for grandchildren, home owners insurance, and vehicles insured through Christin Black's Agency.
- LBLewis BoothNov 21, 20254.0Christian Black State Farm has stepped up in a big way to help me with my claim. Sarah is truly helpful.
- JHJon HannaganNov 20, 20255.0Christin has always provided excellent service and insurance advice. Jon H.
- MBMary BradleyOct 23, 20255.0This office, Kyle in particular, is always helpful. I feel very fortunate to have them for my insurance needs.