This profile is uncertified and using publicly sourced data
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Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance Agency
Founded in 1960 by Ed Copeland in Riley, Kansas, Copeland Insurance Agency remains a family-owned and operated business deeply rooted in the local community. Originally focused on supporting agricultural businesses and farms, Ed’s vision was to provide valuable assistance to families in need. The business expanded significantly with Jay Copeland joining in 1982, enhancing its commitment to building strong client relationships. Throughout the 1990s, the agency grew across Northwest and Central Kansas, continuing to prioritize personalized service and community engagement. Vonda Copeland joined full-time in 2001, further bolstering the agency’s presence and capabilities. Today, Copeland Insurance Agency operates multiple locations across Kans
Location
Hours
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.