Customers consistently praised the staff for being friendly, helpful, and attentive to their needs.
Professionalism
Many reviews highlighted the professionalism and knowledge of the agents, particularly Mario and his team.
Cost Savings
Several customers reported significant savings on their insurance premiums, often noting lower rates compared to previous providers.
Communication
The agency was commended for prompt communication and thorough explanations of policies and options.
Bilingual Support
The availability of bilingual support was appreciated by customers, enhancing their overall experience.
JE
Julienne Evarts
Dec 23, 2025
5.0
The process was painless and we saved over 200$ on our insurance.
JA
Jonathan Alvarado
Dec 18, 2025
5.0
Primero ablan español segundo te tienen bastante paciencia tersero están al pendiente de tus pagos cuarto te sugieren los mejores precios quinto bueno en realidad ahí tanto de que agradecer a esta oficina en particular a la Sra Isa te agradesco tango por toda la paciencia que me as tenido y la sigues teniendo muchas gracias
CA
CASANOVA AUTOMOTRIZ
Dec 18, 2025
5.0
Muy Amable la secretaria muy buena en su area muchismas gracias nos explico Muy bien los problemas de el auto y que podiamos arreglar primero nos encanto
JP
Javier Pacheco
Dec 11, 2025
5.0
Two things up!!
Thank you Jashline!! In the past I don't know why the process was so complicated. Thank you for helping me and making the process easy and seamless.
EB
Eve Blobaum
Nov 7, 2025
5.0
The value of having an agent we trust cannot be overstated. Mario is always happy to answer questions and talk through options, and his help has been especially appreciated as we navigate the process of adding a teen driver!
Frequently Asked Questions About Mario Giraldo - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Mario Giraldo - State Farm Insurance Agent?
No, quotes provided online are free of charge.
What payment methods are accepted at Mario Giraldo - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
You can access your online billing and payment info using the Digital Pay Payment Center link by entering your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your State Farm agent; their phone number and email are available on your bill's details page.
Does Mario Giraldo - State Farm Insurance Agent offer emergency roadside service?
Yes, Emergency Roadside Service typically covers towing, fuel delivery, locksmith services, and mechanical labor for select services.
What are the office hours for Mario Giraldo - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM, and is closed on weekends and certain holidays.
Is the office accessible to people with disabilities?
Yes, the office has wheelchair accessible entrances and restrooms.
Can I schedule appointments online with Mario Giraldo - State Farm Insurance Agent?
Yes, online appointments are offered and onsite services are available without requiring appointments.
What nearby businesses can I visit when I come to Mario Giraldo - State Farm Insurance Agent?
Nearby you can visit The UPS Store 5841 for printing and shipping services, Taco Via' for quick meals, and KMC MedSpa & Dermatology for skincare services.
How can nearby fitness centers such as Anytime Fitness help me complement my visit to Mario Giraldo - State Farm Insurance Agent?
You can work out at nearby Anytime Fitness before or after discussing your insurance needs to maintain a healthy lifestyle.
Are there nearby medical services available close to Mario Giraldo - State Farm Insurance Agent?
Yes, nearby clinics such as Priority STD Testing Kansas City and Starting Point Pediatric Dentistry and Orthodontics provide medical services accessible to customers.