IN-654487 Our mission is to be a trusted leader for insurance and financial services in Elkhart County. We’re committed to delivering remarkable customer service to every State Farm customer and consumer at every opportunity, while creating a welcoming experience that feels like family. Backed by State Farm’s mission, we’re here to help our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Sylvia Benjamin - State Farm Insurance Agent • Apr 05, 2026
Certified by Sylvia Benjamin - State Farm Insurance Agent • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.9
1,340 reviews
5 stars
1,303
4 stars19
3 stars4
2 stars1
1 star13
SW
Seth Wright
2 days ago
5.0
Amazing customer service Alonzo is very professional and easy to talk to i highly recommend for anyone who is looking for professional advice and assistance this is the place and ask for Alonzo!!
AW
AshLynn Weaver
6 days ago
5.0
Carlos Torres was wonderful to work with. His communication was efficient and timely. He walked me through step by step and made sure all of my concerns were addressed. He was sincere and personable. I would recommend him to my own family. If you work with him, you are in good hands.
SL
Selia Leader
Mar 19, 2026
5.0
I can’t say enough great things about Avery! From the very first interaction, she was professional, knowledgeable, and genuinely committed to helping me find the best solution for my needs. She took the time to explain everything clearly, answered all my questions with patience, and made what could have been a stressful process feel easy and straightforward.
DC
Daniel Cardine
Mar 12, 2026
5.0
> I had an amazing experience working with Merari Lopez! She was very professional, knowledgeable, and patient throughout the whole process of helping me get renters insurance. Merari made everything simple to understand and made sure I was fully taken care of from start to finish. She truly went above and beyond to make the experience smooth and stress-free. I highly recommend her to anyone looking for great service and genuine care!
***
Daniel Cardine
AA
Aide A.
Mar 10, 2026
5.0
Just wanted to say Merari Lopez is amazing!! I’m so happy with met with her while looking for a new insurance company. I was having issues with Progressive and stopped at State Farm to get a quote and we absolutely loved it. Merari gave us lots of information on different types of services they have to offer. Things I didn’t know was available for me and my family. She was very kind, helpful, genuine and easy to talk to and she’s bilingual which was a plus for us. I would definitely recommend State Farm in Nappanee. Thank you Merari for your excellent service 💖
Frequently Asked Questions About Sylvia Benjamin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Sylvia Benjamin - State Farm Insurance Agent?
No, you do not have to pay for a quote online. The agency offers free quotes.
What payment methods are accepted at Sylvia Benjamin - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center link by logging in with your User ID and password.
What are the business hours for Sylvia Benjamin - State Farm Insurance Agent?
The agency is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays.
Does Sylvia Benjamin - State Farm Insurance Agent provide services in languages other than English?
Yes, services are available in both English and Spanish.
Where is Sylvia Benjamin - State Farm Insurance Agent located?
The agency is located at 903 W Market Street, Nappanee, IN 46550, United States.
Is the Sylvia Benjamin - State Farm Insurance Agent office accessible for wheelchair users?
Yes, the office has a wheelchair accessible entrance and parking available.
What nearby places can I visit around Sylvia Benjamin - State Farm Insurance Agent?
Nearby places include Mancino's Italian Restaurant for dining, First Mennonite Church, and Floral Cascades for flowers and gifts.
Is there convenient transportation near Sylvia Benjamin - State Farm Insurance Agent?
Yes, the Greyhound Bus Station is nearby, making it easy to access the agency via public transportation.
Where can I refuel or grab a quick stop near Sylvia Benjamin - State Farm Insurance Agent?
There is a Sunoco Gas Station nearby for fuel and the Burger Dairy Store for groceries and bakery items.
Brand Certified Facts from Sylvia Benjamin - State Farm Insurance Agent
This information is certified by Sylvia Benjamin - State Farm Insurance Agent and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: