IN-3340690 At Matt Kwiatkowski State Farm, our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you & helping you understand the risks you face every day. We can help you and your families with Auto Insurance, Home Insurance, Renter's Insurance, Life Insurance, Business Insurance, Commercial Insurance and much more throughout Franklin, IN and surrounding Johnson County including Bargersville, Greenwood, Edinburgh, Whiteland, and Nineveh, IN.
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Certified by Matt Kwiatkowski - State Farm Insurance Agent • Mar 08, 2026
Certified by Matt Kwiatkowski - State Farm Insurance Agent • Mar 08, 2026
Reviews
4.9
677 reviews
5 stars
651
4 stars8
3 stars1
2 stars3
1 star
14
BB
BRET BASS
3 days ago
1.0
Switched to Allstate for less than a third the cost of what I was paying here (saving me over $100 a month on my mortgage). They have delayed every step as long as possible on getting my money back. It has been exactly 6 weeks since I switched and I still haven't gotten a refund check with the proper name on it. (Yes my policy was 100% through this office. The policy was incorrectly put under my daughters name who is a minor by State Farm. Hence why I am still waiting on a check with the proper name on it so that it can be cashed!)
KK
kosmo kramer
4 days ago
5.0
While I did not follow through with contracts for auto and homeowners insurance policies from State Farm, it was due primarily to my indecision. Samantha Knight was very nice on the phone and explained all of the coverages and costs to me during two long phone calls; however, due to my inability to grasp everything over the phone, I decided not to switch companies at this time. Sam did not try to pressure me and made several good suggestions on increased coverages I should have, but again, I was too timid to change companies at this time. I may revisit this later, and I will definitely include State Farm in the process again. My thanks to Samantha for spending so much time on the phone with me. She is definitely a huge asset to State Farm.
MP
Matt Pence
Feb 26, 2026
5.0
Max Baker was incredibly helpful and easy to work with. He took the time to explain all my coverage options and made sure I felt confident in my decisions. Super responsive and genuinely cares about his clients. Highly recommend reaching out to Max if you need insurance help!!
CD
Ciara Dalton
Feb 25, 2026
5.0
I think the biggest concern when working with an agency or agent, is knowing if they want what's best for YOU or for themselves. Luckily, we worked with Samantha Knight on the team, whose knowledge, transparency & customer service when we had questions made this such a refreshing experience! I would refer her to anyone looking for insurance.
LL
LaurielLolz
Feb 19, 2026
5.0
Samantha was extremely helpful and kind, quick and efficient setting up my policy. Love the service and they cut my price in half!!
Frequently Asked Questions About Matt Kwiatkowski - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
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