Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
IN-3340690 At Matt Kwiatkowski State Farm, our mission is to become your first choice for all your insurance needs by establishing a personal relationship with you & helping you understand the risks you face every day. We can help you and your families with Auto Insurance, Home Insurance, Renter's Insurance, Life Insurance, Business Insurance, Commercial Insurance and much more throughout Franklin, IN and surrounding Johnson County including Bargersville, Greenwood, Edinburgh, Whiteland, and Nineveh, IN.
Location
Matt Kwiatkowski - State Farm Insurance Agent
3059 N Morton Street, Franklin, IN
46131, United States
Hours
Reviews
4.9
649 reviews
5 stars
625
4 stars7
3 stars1
2 stars3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by agents like Drew, Sarah, and Max.
Ease of Process
Many reviews highlighted the smooth and stress-free experience when switching or setting up insurance policies.
Knowledge and Support
Agents were noted for their thorough knowledge and ability to explain coverage options clearly, making customers feel informed and comfortable.
Affordability
Several customers reported receiving better coverage at lower rates compared to their previous insurance providers.
Overall Satisfaction
The majority of reviews reflected high satisfaction levels, with many customers expressing a strong willingness to recommend the agency to others.
- DBDylan Brown4 days ago5.0Bryan Wells is that dude! I came to Bryan not knowing a lick about home insurance, and he was able to break it down to a level I could understand without making me feel like a dummy. He’s friendly, well informed, and gets stuff done quickly! Not only did I get great coverage on my new home, but he was able to help me save even more money by bundling my home and auto insurance. As a first time home buyer, Bryan could not have made this process any easier. I highly recommend his services! Give this man a raise!
- EHErin Hoodlebrink5 days ago5.0Christian walked me through every step of the process when signing up for home insurance. He was also able to put coverage on my PC which I use for streaming! I had no idea State Farm did that! Because of his diligence, even with the added coverage, I am still paying less than I was before!
- AAAnas AhmedNov 14, 20255.0Thank to drew I was about to fix my insurance and get way better rates and his communication and assistance was very clear and I wish other companies and offices could me like this one, since my first car this help from drew was the best and he followed up with my and explained the whole process step by step thank you
- DEDaniel ElliottNov 4, 20255.0Yesterday, I was able to work with Tammy Brown on switching my insurance car insurance to take another individual off of my policy. She knew of a recent separation that I had, and was not only sincere and kind through the entire process, but she also showcased her professionalism and did everything she could to keep me with State Farm. I also added my renters insurance into my plan because I felt so at ease through the process The process was painless, and I left the phone call with no added stress to my plate, which was a concern of mine. Thank you for all of your kind words and your help! 10/10!
- DYDane YoungOct 30, 20255.0I had an excellent experience here at State Farm. Even though I was just exploring my options - Max Baker was extremely knowledgeable and helpful. He made me feel comfortable while I was feeling overwhelmed at the beginning, but he did such a nice job I thought writing a review made sense. I will be recommending to my friends and family.
Frequently Asked Questions About Matt Kwiatkowski - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay to get a quote online from Matt Kwiatkowski - State Farm Insurance Agent?
No, you can get a free quote online without any payment required.
What payment methods are accepted at Matt Kwiatkowski - State Farm Insurance Agent?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link, enter your User ID and password to login and view your billing and payment details.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on your bill's details page.
What types of insurance does Matt Kwiatkowski - State Farm Insurance Agent offer?
They offer Auto, Homeowners, Life, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Matt Kwiatkowski - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
Does Matt Kwiatkowski - State Farm Insurance Agent offer services in languages other than English?
Yes, they provide services in both English and Spanish.
What nearby places can I visit around Matt Kwiatkowski - State Farm Insurance Agent?
Nearby you can find Marks Auto Detail & Window Tinting for car care, Franklin Animal Clinic for pet health, and Gymnastics With Heart if you're interested in sports activities.
How can nearby businesses like First Financial Bank be helpful when visiting Matt Kwiatkowski - State Farm Insurance Agent?
First Financial Bank nearby can assist with financial services that complement insurance needs such as loans or account management.
What is a convenient way to find Matt Kwiatkowski - State Farm Insurance Agent if I'm coming to the area?
The office is located at 3059 N Morton Street, Suite A, Franklin, IN 46131, near industrial companies like Hobson Tool and Machine, making it easy to navigate and find local landmarks.