Business Details
About
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IN-924707 The mission of our office is to help our State Farm policyholders manage the risks of everyday life and to be the first choice for your Indiana insurance needs. We focus on Auto Insurance, Home Insurance, and Renters Insurance throughout Indiana, including; Indianapolis, Fishers, McCordsville, Fortville, Carmel, Westfield, Broad Ripple, Zionsville, Oaklandon, Lawrence and Geist areas.
Location
Amy Henry - State Farm Insurance Agent
7319 E 116th Street, Fishers, IN
46038, United States
Hours
Reviews
4.9
203 reviews
5 stars
191
4 stars
9
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and responsive service provided by agents, particularly highlighting the personalized attention and thorough explanations of policies.
Communication
Many reviews noted the excellent communication from the agency, with agents being readily available to answer questions and provide updates on claims.
Policy Understanding
Clients appreciated the detailed explanations of insurance options and coverage, which helped them make informed decisions about their policies.
Claims Process
While most experiences with claims were positive, there was one notable complaint regarding a delayed claim denial, indicating a need for improvement in this area.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the agency for its professionalism and dedication to client needs.
- CBCourtney BergerNov 3, 20255.0I absolutely adore Kelly! She took the time to explain every question I had and truly has the best personality. An amazing agent and I feel so taken care of knowing that she is taking the time to help me with my insurance needs.
- JJJohnnyOct 31, 20255.0Had such a warm welcome to the State Farm company when setting up my new policy, at an incredible rate. Added Roadside which came very handy to have. After being all setup, had easy communications through my app which helped me on the side of the road at a very fast pace.. highly recommend anyone looking for a solid Insurance Policy so look up State Farm.
- JWJashaun WhitfieldOct 10, 20255.0Great customer service skills an very helpful
- DAdebra arnoldOct 8, 20255.0On our "walk through " of my policies my State Farm agent Kelly explained every part of the renters insurance and answered all my questions on coverage and suggested video inventory stored in the cloud for my records. As for car insurance Kelly went over all coverage and answered my questions and we talked about some other policies that could be added to coverage and explained those. Every question was answered and everything explained. I was very happy with the time and patience taken for me.
- SSSophie SlonekerOct 2, 20255.0I had a great experience! As an inexperienced insurance holder, the State Farm folks were incredibly helpful and easy to talk too. All my options were explained to me and I was told how to make the most of my purchases. Very thoughtful conversations! 10/10 Recommend
Frequently Asked Questions About Amy Henry - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for an online insurance quote at Amy Henry - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Your agent's phone number and email are available on the details page of your bill.
What services can I access using the State Farm mobile app?
The app helps you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What coverage does Emergency Roadside Service provide?
Covers towing to the nearest repair facility, delivery of gas, oil, battery, tires, one hour of locksmith services, and one hour of mechanical labor for select services.
Can I purchase an insurance policy online through Amy Henry - State Farm Insurance Agent?
Typically, you can purchase a policy online at the end of the quote process. If not, contact your selected agent or Customer Care.
What are the office hours for Amy Henry - State Farm Insurance Agent?
Open Monday to Friday from 9:00 AM to 5:00 PM. Closed on Saturdays, Sundays, and major holidays.
Which payment methods does Amy Henry - State Farm Insurance Agent accept?
They accept cash and most major credit cards including Visa, Mastercard, Discover, and American Express.
What types of insurance products does Amy Henry - State Farm Insurance Agent offer?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
Are there any places near Amy Henry - State Farm Insurance Agent where I can relax or get spa services?
Yes, nearby spa options include Majestic Foot Spa, Massage INDY, and Self Service Spa offering massage, reflexology, and sauna services.
Where can I find places to eat around Amy Henry - State Farm Insurance Agent?
Nearby restaurants include The Roost and Sahm's Restaurant & Pub for American cuisine, and Rockstone Pizzeria & Pub for pizza lovers.
What financial services are available near Amy Henry - State Farm Insurance Agent?
Financial services nearby include Salin Bank & Trust Co., Fifth Third Bank & ATM, Regions Bank, Chase ATM, and LibertyX Bitcoin ATM.