At FIG we take the time to understand what our clients unique challenges are understanding that every family and business have different and specific challenges that can arise. Our relationship with these individuals is what drives this business. The relationship that we have with our clients only grows throughout time and with our business structure we take those relationships and turn them into bonds that can last a lifetime. Since opening in 1928, First Insurance Group, Inc. has grown to service the needs of over 5,000 families and 1,000 businesses in the central and southern Indiana area. Austin Insurance Agency, Insurance Services, Franklin Insurance Agency, First Insurance Group, J&S Farmers, and 1st Security Insurance make up FIG.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.