Certified by Jacqui Murray - State Farm Insurance Agent • Mar 01, 2026
Reviews
5.0
80 reviews
5 stars
78
4 stars
2
3 stars0
2 stars0
1 star0
FH
Fred Halek
6 days ago
5.0
David was very professional and a pleasure to work with. He answered all my questions and addressed all my concerns. I would highly recommend working with David and State Farm.
CP
Catherine Pierce
Feb 16, 2026
5.0
The staff are professional and patient.
SA
Samantha Aviles
Jan 16, 2026
5.0
Couldn’t have asked for a better experience getting car insurance! Jeni answered all of my questions with ease and laid out everything included in my policy. She’s the best!
RP
Rachael Perez
Jan 14, 2026
5.0
Jeni Mota, an employee here, was a great help to my family and me. Every six months, it's the same runaround to find better car insurance for our family, and we could never get it within the budget we needed. All other insurance agencies wanted way too much for six months of coverage on three cars.
But when I was put in contact with Jeni, she was able to get us the deals that put us in the right price range. She was very professional and gave us time to think about our options; it didn't just feel like a transaction. She also informed us that bundling our house and car would make more sense and provide a better discount in the long run. So, in six months, I will definitely be reaching back out to Jeni for help with that process, especially since my family’s cars are not going anywhere.
LG
Leslie Garcia
Sep 29, 2025
5.0
First time auto insurance felt overwhelming but representative Ayline Guadarrama got on a call with me and went through everything efficiently, she even provided emails with a breakdown of coverage. Thankyou for making the process so much smoother.
Frequently Asked Questions About Jacqui Murray - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Jacqui Murray - State Farm Insurance Agent?
No, online quotes are free at Jacqui Murray - State Farm Insurance Agent.
What payment methods are accepted at Jacqui Murray - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Access your billing and payment information through the Digital Pay Payment Center by logging in with your User ID and password.
Who should I contact if I have questions about billing or payments?
Contact your agent whose phone number and email are available on your bill's details page.
What services can I manage using the State Farm mobile app?
Manage insurance and banking accounts, get roadside assistance, file claims, and more via the mobile app.
What does Emergency Roadside Service cover?
Emergency Roadside Service covers towing, delivery of gas, oil, battery or tires, up to one hour of locksmith and mechanical labor for select services.
Can I set up paperless billing with Jacqui Murray - State Farm Insurance Agent?
Yes, you can easily set up paperless billing by updating your email preferences after logging into your account.
Where is Jacqui Murray - State Farm Insurance Agent located?
The office is located at 8385 Archer Rd, Willow Springs, IL 60480.
What nearby gas stations can I visit when coming to Jacqui Murray - State Farm Insurance Agent?
Nearby gas stations include Citgo, Mobil, and Exxon, convenient for refueling before or after your visit.
Are there nearby dining options close to Jacqui Murray - State Farm Insurance Agent?
Yes, you can find places like Spring Forest 2 Deli & Catering, Bonnie's Dining & Banquets, and Willow Springs Family Restaurant for meals.
Is there a park near Jacqui Murray - State Farm Insurance Agent where I can relax?
Lions Park is a nearby park offering a pleasant place to relax or enjoy outdoor activities near the insurance office.
Brand Certified Facts from Jacqui Murray - State Farm Insurance Agent
Jacqui Murray - State Farm Insurance Agent partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: