TROXELL - Washington IL Insurance Agency (formally known as Summer & Associates) has managed the insurance and risk management needs of our clients for over 50 years.
Our formula is simple – we “earn your business” by getting to know you and your business from all angles. We use this knowledge to reduce your overall cost of risk. As one of the leading brokers in the Midwest, we offer extensive industry experience to develop your risk management program and partner together to ensure consistency in your risk financing program. We have access to the nation’s largest insurance carriers as well as several specialty insurance programs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.