Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
The mission of the Jeff Burtis State Farm Insurance office in Peoria is to provide our customers with a high level of customer service and great value on auto insurance, home insurance, business insurance, life insurance, and more.
Location
Jeff Burtis - State Farm Insurance Agent
3109 E Atlanta, Springfield, IL
62702, United States
Hours
Reviews
4.8
182 reviews
5 stars
164
4 stars
11
3 stars1
2 stars2
1 star
4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful nature of the staff, particularly Dax and Misty, highlighting their professionalism and willingness to assist.
Knowledge and Expertise
Many reviews noted the agents' extensive knowledge about insurance products, with Dax frequently mentioned for his ability to explain options clearly and find the best coverage.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to State Farm, often highlighting Dax's efforts in securing better rates.
Efficiency
Customers appreciated the quick and efficient service provided by the agents, making the process of obtaining insurance smooth and hassle-free.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with their experiences, recommending the agency and its agents for their exceptional service.
- GBGavin Brown2 days ago5.0Sam did a great job walking me through coverages and terms of the policy!
- GBGregory Blake3 days ago1.0Garbage customer service. Don't work with you and will cancel your policy with little to no notice.
- NSNestor SilvaNov 4, 20255.0Today I called the office and spoke with Caryna, the service was excellent, wonderful attention, great customer service, all my problems were solved.
- RSRandy ShallotNov 3, 20255.0Great service misty was very polite, and informative
- DNDebbie NadiaNov 3, 20255.0Good information when I called in. Talked to Misty, very polite
Frequently Asked Questions About Jeff Burtis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for an insurance quote online at Jeff Burtis - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Jeff Burtis - State Farm Insurance Agent offers free quotes.
What payment methods are accepted at Jeff Burtis - State Farm Insurance Agent?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on their website to log in with your User ID and password to access your billing and payment details.
What should I do if I have questions about billing or payments?
Contact your agent directly; their phone number and email are available on your bill's details page. Alternatively, you can reach out via email at jeff@jeffburtis.com.
What services are offered by Jeff Burtis - State Farm Insurance Agent?
The office provides auto, home, business, life, renters, motorcycle, boat, pet, and property insurance, along with financial services.
What are the office hours for Jeff Burtis - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is Jeff Burtis - State Farm Insurance Agent located?
The office is located at 3109 E Atlanta, Springfield, IL 62702, USA.
Can I manage my insurance policy and get roadside assistance through a mobile app?
Yes, the State Farm mobile app helps manage insurance and banking accounts, get roadside assistance, file claims, and more.
Which nearby places can help me with mobile phone needs near Jeff Burtis - State Farm Insurance Agent?
Nearby T-Mobile, Sprint Store, and AT&T Store can assist with your mobile phone and telecommunications needs before or after visiting the insurance office.
What food options are available near Jeff Burtis - State Farm Insurance Agent?
You can enjoy a meal or a quick snack at nearby places like Dairy Queen Grill and Chill, Steak 'n Shake, and Jimmy John's.
Where can I find entertainment and shopping near Jeff Burtis - State Farm Insurance Agent?
Nearby options include Game Stop for video games, Goodwill for thrift shopping, and CoinFlip Bitcoin ATM for financial transactions.