This profile is uncertified and using publicly sourced data
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Business Details
About
Insurance Agency
Hi there! I'm Al Lang and I've been an agent for over 50 years offering insurance products tailored to fit your unique needs and protect your dreams. You can count on my team in Rockford to explain your options and put your best interest first. I have built this insurance agency with high-standards and we are strongly focused on providing the service that you expect. Reach out to us anytime!
Location
Allen Lang American Family Insurance
1944 Daimler Rd, Rockford, IL
61112, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.