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Kevin Rouse: Allstate Insurance

4.2
(904 reviews)

Business Details

6411 Caton Farm Rd, Plainfield, IL
60586, United States
(815) 676-3838
https://agents.allstate.com/kevin-rouse-plainfield-il.html

About

Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I’ve been an agent since 1987 and feel very fortunate to own a business that helps people in their time of need. I’ve been married since 1986 and am proud to work with my son, Kevin, who is the oldest of my eight children.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

Kevin Rouse: Allstate Insurance
6411 Caton Farm Rd, Plainfield, IL
60586, United States

Hours

Reviews

4.2
904 reviews
5 stars
548
4 stars
179
3 stars
37
2 stars
42
1 star
45
  • CD
    charles denon
    Feb 6, 2026
    1.0
    FYI for anyone who is deciding to use this company. They will cancel your homeowners policy without notice as mentioned in the previous review from Carrie. The reason being is even though they ask for your mortgage companies information they never send over any documents notifying them of the change of insurance. Then they will send you letter saying they are going to drop your policy immediately. Called today and spoke with balatzar who told me in so many words that I can’t talk to the agent because he is too busy to call me because he is making no money off of my phone call. Also refused to give me an extension for getting payment on homeowners policy due to their mistake. Would not recommend this company to anyone.
  • CC
    Carrie
    Jan 7, 2026
    1.0
    A customer for over 20 years, they canceled my homeowners without a phone call or email. Received cancellation notice via mail, as Allstate hadn't receive the check from mortgage escrow, which was set up as auto pay. Called the Kevin Rouse agency, they wouldn't reinstate the original policy. Requested a new quote, they said they would get back to me. Also e-mailed Kevin Rouse directly about this situation and never received a reply back from him. Meanwhile, I acquired much lower quotes from both State Farm and Farmers within 1-2 days. When Allstate called back 5 days later with a quote, I had decided to purchased from a competitor and promptly canceled my Allstate auto insurance for 2 vehicles. Kevin Rouse lost 3 policies and his representative had no qualms about it. Poor customer service with zero regard for loyalty. I never post reviews, but this situation deserves to be heard by future or existing customers. I wish there was an option for zero stars.
  • EB
    Emma Barham
    Oct 25, 2025
    5.0
    They saved me money on my car. insurance
  • RS
    Robert Searles
    Oct 2, 2025
    5.0
    Alex was right on top of his game pleasure to deal with

Frequently Asked Questions About Kevin Rouse: Allstate Insurance

Where is Kevin Rouse: Allstate Insurance located?

Kevin Rouse: Allstate Insurance is located at 6411 Caton Farm Rd, Plainfield, IL 60586, USA.

What are the business hours of Kevin Rouse: Allstate Insurance?

The agency is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.

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