Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyBusiness Insurance ServiceMotorcycle Insurance AgencyRenter's Insurance AgencyBoat Insurance AgencyProperty Insurance AgencyInsurance ConsultantAllstate
I’ve been an agent since 1987 and feel very fortunate to own a business that helps people in their time of need. I’ve been married since 1986 and am proud to work with my son, Kevin, who is the oldest of my eight children.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Kevin Rouse: Allstate Insurance
6411 Caton Farm Rd, Plainfield, IL
60586, United States
Hours
Reviews
3.8
60 reviews
5 stars
39
4 stars
3
3 stars
1
2 stars
1
1 star
16
- CCCarrie5 days ago1.0A customer for over 20 years, they canceled my homeowners without a phone call or email. Received cancellation notice via mail, as Allstate hadn't receive the check from mortgage escrow, which was set up as auto pay. Called the Kevin Rouse agency, they wouldn't reinstate the original policy. Requested a new quote, they said they would get back to me. Also e-mailed Kevin Rouse directly about this situation and never received a reply back from him. Meanwhile, I acquired much lower quotes from both State Farm and Farmers within 1-2 days. When Allstate called back 5 days later with a quote, I had decided to purchased from a competitor and promptly canceled my Allstate auto insurance for 2 vehicles. Kevin Rouse lost 3 policies and his representative had no qualms about it. Poor customer service with zero regard for loyalty. I never post reviews, but this situation deserves to be heard by future or existing customers. I wish there was an option for zero stars.
- EBEmma BarhamOct 25, 20255.0They saved me money on my car. insurance
- RSRobert SearlesOct 2, 20255.0Alex was right on top of his game pleasure to deal with
- RARaul AldanaDec 30, 20225.0Kind people work there
Frequently Asked Questions About Kevin Rouse: Allstate Insurance
Where is Kevin Rouse: Allstate Insurance located?
Kevin Rouse: Allstate Insurance is located at 6411 Caton Farm Rd, Plainfield, IL 60586, USA.
What are the business hours of Kevin Rouse: Allstate Insurance?
The agency is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of insurance does Kevin Rouse: Allstate Insurance specialize in?
They specialize in commercial, life, motorcycle insurance, as well as auto, home, renters, boat, and business insurance.
How can I schedule an appointment with Kevin Rouse: Allstate Insurance?
Appointments can be scheduled online via their reservation URL at https://agents.allstate.com/kevin-rouse-plainfield-il.html?section=appointment.
What languages are spoken at Kevin Rouse: Allstate Insurance?
The agency provides services in English and Spanish.
How can I contact Kevin Rouse: Allstate Insurance by phone or email?
You can reach them by phone at +1 815-676-3838 or toll-free at +1 800-461-9414, and by email at KevinRouse@allstate.com.
Does Kevin Rouse: Allstate Insurance offer online appointments and onsite services?
Yes, they offer both online appointments and onsite services for customer convenience.
What nearby places can I visit in Plainfield before or after meeting with Kevin Rouse: Allstate Insurance?
Nearby you can visit Meadow View Elementary School and the Guitar Workshop for music enthusiasts, or stop by CVS Pharmacy for any immediate needs.
Are there financial or tax services close to Kevin Rouse: Allstate Insurance?
Yes, Anchor of Trust Tax Solutions and Cochran Financial Group LLC are nearby, which can be convenient for handling tax and financial matters.
What transportation or shuttle services are near Kevin Rouse: Allstate Insurance?
RideCar Limousine offers limo and airport shuttle services nearby, helping customers with transportation to and from appointments.