I’ve been an agent since 1987 and feel very fortunate to own a business that helps people in their time of need. I’ve been married since 1986 and am proud to work with my son, Kevin, who is the oldest of my eight children.
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Online appointmentsAvailable
Onsite servicesAvailable
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Certified by Kevin Rouse: Allstate Insurance • Mar 08, 2026
Certified by Kevin Rouse: Allstate Insurance • Mar 08, 2026
Reviews
4.2
904 reviews
5 stars
548
4 stars
179
3 stars
37
2 stars
42
1 star
45
CD
charles denon
Feb 6, 2026
1.0
FYI for anyone who is deciding to use this company. They will cancel your homeowners policy without notice as mentioned in the previous review from Carrie. The reason being is even though they ask for your mortgage companies information they never send over any documents notifying them of the change of insurance. Then they will send you letter saying they are going to drop your policy immediately. Called today and spoke with balatzar who told me in so many words that I can’t talk to the agent because he is too busy to call me because he is making no money off of my phone call. Also refused to give me an extension for getting payment on homeowners policy due to their mistake. Would not recommend this company to anyone.
CC
Carrie
Jan 7, 2026
1.0
A customer for over 20 years, they canceled my homeowners without a phone call or email. Received cancellation notice via mail, as Allstate hadn't receive the check from mortgage escrow, which was set up as auto pay. Called the Kevin Rouse agency, they wouldn't reinstate the original policy. Requested a new quote, they said they would get back to me. Also e-mailed Kevin Rouse directly about this situation and never received a reply back from him. Meanwhile, I acquired much lower quotes from both State Farm and Farmers within 1-2 days. When Allstate called back 5 days later with a quote, I had decided to purchased from a competitor and promptly canceled my Allstate auto insurance for 2 vehicles. Kevin Rouse lost 3 policies and his representative had no qualms about it. Poor customer service with zero regard for loyalty. I never post reviews, but this situation deserves to be heard by future or existing customers. I wish there was an option for zero stars.
EB
Emma Barham
Oct 25, 2025
5.0
They saved me money on my car. insurance
RS
Robert Searles
Oct 2, 2025
5.0
Alex was right on top of his game pleasure to deal with
Frequently Asked Questions About Kevin Rouse: Allstate Insurance
Where is Kevin Rouse: Allstate Insurance located?
Kevin Rouse: Allstate Insurance is located at 6411 Caton Farm Rd, Plainfield, IL 60586, USA.
What are the business hours of Kevin Rouse: Allstate Insurance?
The agency is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
What types of insurance does Kevin Rouse: Allstate Insurance specialize in?
They specialize in commercial, life, motorcycle insurance, as well as auto, home, renters, boat, and business insurance.
How can I schedule an appointment with Kevin Rouse: Allstate Insurance?
Appointments can be scheduled online via their reservation URL at https://agents.allstate.com/kevin-rouse-plainfield-il.html?section=appointment.
What languages are spoken at Kevin Rouse: Allstate Insurance?
The agency provides services in English and Spanish.
How can I contact Kevin Rouse: Allstate Insurance by phone or email?
You can reach them by phone at +1 815-676-3838 or toll-free at +1 800-461-9414, and by email at KevinRouse@allstate.com.
Does Kevin Rouse: Allstate Insurance offer online appointments and onsite services?
Yes, they offer both online appointments and onsite services for customer convenience.
What nearby places can I visit in Plainfield before or after meeting with Kevin Rouse: Allstate Insurance?
Nearby you can visit Meadow View Elementary School and the Guitar Workshop for music enthusiasts, or stop by CVS Pharmacy for any immediate needs.
Are there financial or tax services close to Kevin Rouse: Allstate Insurance?
Yes, Anchor of Trust Tax Solutions and Cochran Financial Group LLC are nearby, which can be convenient for handling tax and financial matters.
What transportation or shuttle services are near Kevin Rouse: Allstate Insurance?
RideCar Limousine offers limo and airport shuttle services nearby, helping customers with transportation to and from appointments.
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