IL-2142273
The mission of the Jeff Burtis State Farm Insurance office in Peoria is to provide our customers with a high level of customer service and great value on auto insurance, home insurance, business insurance, life insurance, and more.
Location
Certified by Jeff Burtis - State Farm Insurance Agent • Apr 05, 2026
Certified by Jeff Burtis - State Farm Insurance Agent • Apr 05, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/3/20269:00 AM - 5:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
Reviews
4.8
607 reviews
5 stars
571
4 stars
15
3 stars0
2 stars7
1 star
14
CL
Caitlin Lhommedieu
2 days ago
5.0
Renee is a pleasure to do business with. She knows insurance, she is responsive, and I wish there were more down-to-earth people like her.
CM
Clarissa MOON
3 days ago
5.0
Thank you, Bryce Markum, and we really appreciate your speedy and excellent service!
We were waiting for an insurance quote from other agents for several days, and it was getting to be very frustrating. After getting referred to this agency, Bryce was able to get us a quote and coverage within 30 minutes, the plus was that he was also very friendly and nice to work with.
JJ
Jpizzicar
3 days ago
5.0
I switched from USAA to state farm. Im so glad I did. I saved over 100 dollars a month with the same amount of coverage. Samantha Collins and Jeff Burtis made switching easy and the the quality of customer service thus far is leagues ahead of USAA.
ET
Elaine Thompson
4 days ago
5.0
I stopped in the Jeff Burtis - State Farm on War Memorial Dr. in Peoria Illinois today. And the minute I walked in Tristan greeted me and was so friendly and attentive. I told him I needed a new, Drive Safe and Save monitor, thingy, lol. He said, Yes mam I will get that for you. I asked him if he would put it in my car and set it up for me because I didn't know how. He said, Absolutely I'd be happy to, no problem. We went out to my car and he installed the newest State Farm app and got it all set up for me! He was so helpful, kind, knowledgeable and professional. I can't begin to say enough good about Tristan! I was so pleased with the service he gave me today! He made my day! I was so happy he got it taken care of for me. I am not smart technologically, and he was great at it, and got it done very quickly. I definitely give Tristan, 5 Stars for his Great Customer Service. State Farm, is very lucky to have Tristan, I Highly Recommend him. Once again, I want to say,
Thank you Tristan, and State Farm for the Wonderful Customer Service, you have with Tristan. It was a great experience,I couldn't be happier.
Elaine Thompson
TN
Tori Nicholson
Mar 19, 2026
5.0
This office is always extremely helpful and attentive. They always go above and beyond! Andrea is a consummate professional. She is so patient, attentive and knowledgeable. She’s so polite, and very helpful. She takes the time to listen, answer my questions, and provide me with the best options for my situation. I can’t say enough great things about my experience!
Frequently Asked Questions About Jeff Burtis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Jeff Burtis State Farm Insurance?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
What are the office hours for Jeff Burtis - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on the website to access your account by entering your User ID and password.
What should I do if I have questions about billing or payments?
Contact your agent using the phone number or email provided on your bill's details page for any billing or payment questions.
Can I manage claims and get roadside assistance through a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
Are there nearby dining options I could visit before or after my appointment with Jeff Burtis State Farm?
Yes, you can visit nearby restaurants like Peoria LaGondola & Leonardo's Italian Restaurant, Perico’s Catering Mexican Restaurant, or Subway sandwich shop for a meal or snack.
Where can I find nearby grocery stores or shops around the insurance office?
Nearby grocery options include ALDI and Alwan and Sons grocery store, and for thrift shopping, South Side Mission Thrift Store and Kelly’s Kids Consignment Sale are close by.
What nearby services could be useful when visiting the Jeff Burtis State Farm Insurance office?
You can find a Commerce Bank ATM for banking needs and hardware supplies at Sherwin-Williams near the office.
How can nearby fitness or beauty services complement a visit to Jeff Burtis State Farm Insurance?
You might enjoy relaxing or refreshing yourself at nearby salons like The Sun Room or Sassy Nail Salon, or get a workout at Peoria Athletic Club before or after your visit.
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