Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
IL-2142273
The mission of the Jeff Burtis State Farm Insurance office in Peoria is to provide our customers with a high level of customer service and great value on auto insurance, home insurance, business insurance, life insurance, and more.
Location
Jeff Burtis - State Farm Insurance Agent
604 E War Memorial Dr, Peoria, IL
61614, United States
Hours
Reviews
4.8
583 reviews
5 stars
546
4 stars
15
3 stars0
2 stars7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Expertise
Agents are noted for their professionalism and ability to explain insurance options clearly, helping customers understand their policies.
Pricing
Many customers reported satisfaction with competitive pricing and significant savings on their insurance premiums.
Personal Touch
Customers appreciate the personal attention and care shown by agents, making them feel valued and understood.
Mixed Experiences
While most feedback is positive, there are a few mentions of dissatisfaction regarding pricing discrepancies and service quality.
- JVJ V4 days ago5.0Wonderful customer service, went out of their way to provide me with excellent affordability & coverage… I am so glad I took a chance, never been more pleased.
- KMKigan Munoz5 days ago5.0Amazing experience would highly recommend Jeff Burtis and everyone on his team. Gavin Brown was my representative and was super easy and very affordable. Much better than any other company I’ve seen.
- BBBentley Bolen5 days ago5.0Great service and a good plan perfect for my needs. Gavin and Jeff were wonderful to work with.
- HTHaley TravisJan 5, 20265.0Working with this team is the best choice you could make for insurance. Samantha Collins took time and explained all steps and information clearly and made it feel truly personal. She made sure I knew what to expect and took great care of me. It wasn't just transactional, it was funny and felt like a joy to go through such mundane information. Abraham helped me look at all available options and made sure I chose what was best for me. You can tell he takes pride in his work and truly wants the best for everyone he works with. These two are the best workers someone could ask for and I hope Jeff Burtis is very proud to have them on his team.
- CCCrazyk CrazykDec 29, 20252.0The price was not the same as the auto service at all they find ways get more money out you when auto service tells you one total , then it can change when you talk to a real person
Frequently Asked Questions About Jeff Burtis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at Jeff Burtis State Farm Insurance?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
What are the office hours for Jeff Burtis - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and major holidays.
How can I access my online billing and payment information?
Use the Digital Pay Payment Center link on the website to access your account by entering your User ID and password.
What should I do if I have questions about billing or payments?
Contact your agent using the phone number or email provided on your bill's details page for any billing or payment questions.
Can I manage claims and get roadside assistance through a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, and more.
Are there nearby dining options I could visit before or after my appointment with Jeff Burtis State Farm?
Yes, you can visit nearby restaurants like Peoria LaGondola & Leonardo's Italian Restaurant, Perico’s Catering Mexican Restaurant, or Subway sandwich shop for a meal or snack.
Where can I find nearby grocery stores or shops around the insurance office?
Nearby grocery options include ALDI and Alwan and Sons grocery store, and for thrift shopping, South Side Mission Thrift Store and Kelly’s Kids Consignment Sale are close by.
What nearby services could be useful when visiting the Jeff Burtis State Farm Insurance office?
You can find a Commerce Bank ATM for banking needs and hardware supplies at Sherwin-Williams near the office.
How can nearby fitness or beauty services complement a visit to Jeff Burtis State Farm Insurance?
You might enjoy relaxing or refreshing yourself at nearby salons like The Sun Room or Sassy Nail Salon, or get a workout at Peoria Athletic Club before or after your visit.