I’ve gotten to know many local families as an Allstate agent in Palos Heights. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I’m committed to helping Palos Heights residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I’m available to answer your questions. If you’re already a customer, I’m ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Palos Heights today.
Misleading
Sylvia Montes sold me an AllState Insurance policy for my home and two cars. I assumed roadside assistance would be included, but it wasn't and I had to pay about $150 and buy it separately. Sylvia was unhelpful. She did not even return my phone call or emails. Stay away from this agent.
AS
And S
Aug 27, 2025
1.0
Deceptive quoting process.
I received what seemed like a very affordable homeowners insurance quote in the mail from this agency. After filling out all the paperwork and providing detailed information, the actual quote came back nearly six times higher than the original.
While I understand that estimates can shift, this wasn't a minor correction—it was a complete mismatch. The initial quote was based on totally inaccurate assumptions (like the home being brand new and all brick), but none of that was disclosed upfront. The entire experience felt like a bait-and-switch and wasted my time.
Would not recommend based on this kind of misleading tactic.
JG
Jennifer G.
Mar 17, 2025
1.0
Horrible customer service! Once she gets the commission by signing you up she is zero help at all! You are not in good hands with her!
Where is Sylvia Montes: Allstate Insurance located?
The agency is located at 6420 W 127th St, Palos Heights, IL 60463, United States.
What are the office hours for Sylvia Montes: Allstate Insurance?
The office is open Monday to Friday from 9:00 AM to 6:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Can I book an appointment online with Sylvia Montes: Allstate Insurance?
Yes, the agency offers online appointment scheduling through their website.
What languages are supported at Sylvia Montes: Allstate Insurance?
English is the primary language spoken at the agency.
How can I contact Sylvia Montes: Allstate Insurance via email or phone?
You can call +1 708-926-0743 or email smontes@allstate.com to reach the agency.
What nearby financial services can I visit along with Sylvia Montes: Allstate Insurance?
Nearby financial services include Legacy Capital Resources, Huntington Bank, TCF Bank, Providence Bank & Trust, and Chase Mortgage, allowing you to conveniently manage multiple financial needs in the area.
Are there nearby healthcare providers close to Sylvia Montes: Allstate Insurance?
Yes, nearby healthcare providers include Palos Podiatry, John P. Beaupied, Palos Pediatric Dentistry, and Palos Heights Family Dental, which can be convenient for combined appointments or emergencies.
What local dining options are available near Sylvia Montes: Allstate Insurance?
Nearby dining includes X's and O's Sports Lounge and Grill, Aurelio's Pizza, Smokin' Joe’s BBQ, Restaurante y Taqueria Jerez, and Jerez Mexican Restaurant Bar & Grill, perfect for meals before or after your visit.
Are there convenient stores or pharmacies near Sylvia Montes: Allstate Insurance?
Yes, Walgreens and Power gas station/convenience store are nearby, helping you with last-minute needs or snacks during your visit.