About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
IL-100654149 Serving Insurance needs in Moline and Quad Cities Area since 2005. We provide quality insurance services while recognizing customer needs for Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health Insurance and Financial Services in Moline, Rock Island, East Moline, Milan, and Coal Valley, IL. Our mission is to establish and maintain strong relationships. We will serve as support as they recover from the unexpected and encourage them as they prepare for the future.
Location
Hours
Reviews
4.7
205 reviews
5 stars
182
4 stars
10
3 stars2
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by the staff, highlighting their responsiveness and willingness to assist.
Claims Process
Many reviews noted a smooth and efficient claims process, with staff providing guidance and support throughout.
Cost Savings
Several customers reported significant savings on their insurance premiums after switching to this agency, often with better coverage.
Personal Touch
Clients appreciated the personalized attention, including birthday calls and regular policy reviews, which made them feel valued.
Mixed Experiences
While most feedback was positive, a few customers expressed dissatisfaction with follow-through on claims and communication during more complex situations.
- TGTAB GRANADO2 days ago5.0I had a great experience with Sarah Dooley she explained everything to me so that I could understand it well and got a great price friendly informative staff
- AGAlexandra Gore5 days ago5.0Christina was absolutely exceptional to work with. She helped my mom transition her insurance and took the time to carefully walk her through multiple processes step by step, making sure everything was fully understood and handled correctly. Insurance can be overwhelming, but Christina was incredibly patient, thorough, and reassuring throughout the entire experience. What truly set her apart was how far she went beyond what was expected. After everything was completed, she sent a detailed follow-up email explaining each step, next actions, and important details so there was no confusion at all. That level of care and organization made a huge difference and showed how committed she is to her clients. Christina is professional, kind, and genuinely invested in helping people. You can tell she takes pride in her work and wants the best outcome for her clients. I highly recommend her to anyone looking for an insurance representative who is knowledgeable, responsive, and truly goes above and beyond.
- CTClinton ToweryJan 5, 20265.0I've done business with Chad Cruse since 2014 for all of my insurance needs, including my house, life, & automobiles! I highly recommend Chad Cruse at State Farm!
- SCSam ColburnDec 23, 20255.0Chad and his Staff do a great job and have the best rates, I was with America Family for 20 years and their insurance kept going up year after year for no reason. Chad and his staff also are always available and prompt when you need their help.
- JJJustinDec 22, 20251.0Sent us a notice of home insurance non-renewal 3 days before Christmas just because when we bought our home one fascia was missing & has yet to replaced (the rest of our siding and fascia’s are in perfect condition) We will be getting this fixed ASAP and going with USAA. Happy Holidays State Farm
Frequently Asked Questions About Chad Cruse - State Farm Insurance Agent
What types of insurance does Chad Cruse - State Farm Insurance Agent offer?
They provide Auto, Home, Renters, Life, and Health Insurance, along with Financial Services.
Where is Chad Cruse - State Farm Insurance Agent located?
The agency is located at 1922 7th St, Suite 201, Moline, IL 61265.
What are the business hours for Chad Cruse - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
How can I contact Chad Cruse - State Farm Insurance Agent?
You can call them at +1 309-736-9337.
Does Chad Cruse - State Farm Insurance Agent serve areas beyond Moline?
Yes, they also serve the Quad Cities area including Rock Island, East Moline, Milan, and Coal Valley, IL.
Is there a website where I can learn more about Chad Cruse - State Farm Insurance Agent?
Yes, their website is https://chadcruse.com/.
What nearby coffee shops are close to Chad Cruse - State Farm Insurance Agent where I can grab a drink?
Kick Serve Coffee is a nearby coffee shop and cafe where you can enjoy coffee or smoothies before or after your visit.
Are there convenient food options near Chad Cruse - State Farm Insurance Agent?
Yes, nearby options include Subway for sandwiches, Belgian Village Drive-Thru, and Bottoms Up On 7th bar and grill restaurant.
Where can I refuel or pick up snacks near Chad Cruse - State Farm Insurance Agent?
There is a Shell gas station nearby offering fuel, convenience store items, and food.
Are there any financial service locations near Chad Cruse - State Farm Insurance Agent that I can visit?
Nearby financial services include State Farm: Chad Cruse, Western Union for money transfers, and LibertyX Bitcoin ATM for currency exchange.