About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance Agency
IL-100654149 Serving Insurance needs in Moline and Quad Cities Area since 2005. We provide quality insurance services while recognizing customer needs for Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, Health Insurance and Financial Services in Moline, Rock Island, East Moline, Milan, and Coal Valley, IL. Our mission is to establish and maintain strong relationships. We will serve as support as they recover from the unexpected and encourage them as they prepare for the future.
Location
Hours
Reviews
4.7
190 reviews
5 stars
168
4 stars
10
3 stars2
2 stars
3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, often highlighting individual agents like Christina, Sarah, and Chad for their exceptional service.
Claims Handling
Many reviews noted the smooth and efficient claims process, with staff providing guidance and support throughout, although there were some concerns about follow-through during more complex claims.
Cost Savings
Numerous customers reported significant savings on their insurance premiums after switching to this agency, often mentioning better coverage at lower rates.
Personal Touch
Clients appreciated the personal attention they received, including follow-up calls and birthday wishes, which contributed to a sense of being valued and cared for.
Professionalism
The office was frequently described as professional and reliable, with staff demonstrating a strong understanding of insurance products and processes.
- APAmanda Peterson3 days ago5.0I’ve been insured with my State Farm agent for over a decade, and I can honestly say the level of service I receive is unmatched. They handle my home, auto, and pull-behind trailer insurance, and every interaction over the years has been clear, precise, and incredibly helpful. Anytime I’ve had a question or concern, my agent has responded promptly—usually the same day, and always within 24 hours. On the rare occasions I’ve had to file a claim, the process has been smooth and stress-free. Having an agent who is local, accessible, and truly invested in their clients makes all the difference. What really sets this office apart is the personalized attention. They take the time to call on birthdays, and they conduct individualized reviews at least once a year to make sure I’m receiving every discount possible. At my most recent review, we were even able to add coverage and lower my premium at the same time. That kind of attention and transparency is something you won’t get from online-only companies. I know some people feel State Farm premiums can be higher, but in my experience they’ve consistently been one of the more affordable options—and even when they were slightly higher, the exceptional customer service more than justified the difference. Having a real agent you can talk to, visit in person, and rely on for tailored guidance is worth every penny. Highly recommend this office to anyone looking for quality coverage and outstanding service. Plus; a huge perk- NO BREED RESTRICTIONS!! And BIG shout out to Brad; who was extra patient with me today! Thanks so much!
- MKMidwest Kid6 days ago5.0One of the best State Farm agents on the IL side. Always the most friendly and patient staff and incredibly quick and helpful in the event of an accident. Bri is also sweet and helpful when I call to make my payment!
- TATay AndrewNov 10, 20255.0Blake made my switch to State Farm smoother than I thought it would go. Best experience yet in all my turns of insurance switching.
- JNJanice NeelsOct 27, 20255.0There very helpful and are always there to answer any geistions you have. If I could give Ted Cruise and his crew 10 stars I definitely would
- SCSylvia CrouchOct 27, 20255.0From the first time I walked into this office everyone there made me feel at home. You won’t be disappointed letting Chad or Blake give you a quote. I’m not kidding when I say I went from 281.00 a month for car insurance to 41.00 a month.
Frequently Asked Questions About Chad Cruse - State Farm Insurance Agent
What types of insurance does Chad Cruse - State Farm Insurance Agent offer?
They provide Auto, Home, Renters, Life, and Health Insurance, along with Financial Services.
Where is Chad Cruse - State Farm Insurance Agent located?
The agency is located at 1922 7th St, Suite 201, Moline, IL 61265.
What are the business hours for Chad Cruse - State Farm Insurance Agent?
They are open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
How can I contact Chad Cruse - State Farm Insurance Agent?
You can call them at +1 309-736-9337.
Does Chad Cruse - State Farm Insurance Agent serve areas beyond Moline?
Yes, they also serve the Quad Cities area including Rock Island, East Moline, Milan, and Coal Valley, IL.
Is there a website where I can learn more about Chad Cruse - State Farm Insurance Agent?
Yes, their website is https://chadcruse.com/.
What nearby coffee shops are close to Chad Cruse - State Farm Insurance Agent where I can grab a drink?
Kick Serve Coffee is a nearby coffee shop and cafe where you can enjoy coffee or smoothies before or after your visit.
Are there convenient food options near Chad Cruse - State Farm Insurance Agent?
Yes, nearby options include Subway for sandwiches, Belgian Village Drive-Thru, and Bottoms Up On 7th bar and grill restaurant.
Where can I refuel or pick up snacks near Chad Cruse - State Farm Insurance Agent?
There is a Shell gas station nearby offering fuel, convenience store items, and food.
Are there any financial service locations near Chad Cruse - State Farm Insurance Agent that I can visit?
Nearby financial services include State Farm: Chad Cruse, Western Union for money transfers, and LibertyX Bitcoin ATM for currency exchange.