The Reese Insurance Group was established in 2015 with the acquisition and merger of the Blenner Insurance Agency and the Frank Low & Blenner Insurance Agency. Our staff represents four generations of insurance experience, and this knowledge allows us to appropriately advise our customers of the value of insurance. The variety and quality of our insurance carriers gives us the ability to provide the best products at a fair price to our customers. With offices in Arlington Heights and McHenry, we effectively service the Northwest Suburbs of Chicago with a small-town feel.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.