Business Details
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IL-2162311 Our vision is to be insurance professionals whose actions are driven by keeping the customers interest as our primary goal while helping to manage the risks of everyday life. We treat all of our customers in a caring, friendly and professional manner. We offer car insurance, home insurance, life and health insurance, just to name a few of our products. We offer notary public services and have a Spanish speaking team, as well as Polish and Hindi. We have created a friendly environment and look forward to helping every customer with all of their auto insurance, home insurance, life insurance and business insurance. Please stop in and visit. Let us make insurance simple to understand!
Location
John Sutton - State Farm Insurance Agent
3424 W Elm Street, McHenry, IL
60050, United States
Hours
Reviews
5.0
62 reviews
5 stars
62
4 stars0
3 stars0
2 stars0
1 star0
- AKAshley KlappaufNov 12, 20255.0I recently met Evan Marlatt and I can not say enough good things about his professionalism, dedication and willingness to help others which is what you want when it comes to the person handling something as important as insurance.
- YIYourLover IswildOct 9, 20255.0Erica is so sweet and helpful!
- SSSean SAug 31, 20255.0Can’t tell you how dumb I am about insurance! Good thing Nancy is there to help with all of my weird questions. She’s the best! 👍🏼👍🏼👍🏼🤷🤷🤷
- RMRachel MAug 28, 20255.0I’m so glad Nancy has been the one to help me with my insurance! My parents recommended this office to me because of how they love working with her, too. Thank you, Nancy!
- BQB QAug 25, 20255.0I have been working with Nancy at the McHenry Statefarm for many years! Anytime I need assistance she is always very,very helpful. I had to call her again because I bought a new truck and needed to make a policy change and she walks you thru exactly how things will take place as far as billing and any other questions that may arise. She is very helpful and experienced!!! Thank you Nancy for all your help over the years!!!!
Frequently Asked Questions About John Sutton - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What products and services does John Sutton - State Farm Insurance Agent offer?
They offer car, home, life, health, renters, motorcycle, property, boat, pet, and business insurance, along with financial services and notary public services.
What languages are supported at this insurance agency?
The agency supports English, Spanish, Hindi, Polish, Punjabi, and Urdu.
What are the office hours for John Sutton - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
What payment methods are accepted at John Sutton - State Farm Insurance Agent?
They accept cash and most major credit cards including American Express, Discover, Mastercard, and Visa.
Can I manage my insurance policies online or via mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, file claims, request coverage changes, and more.
How can nearby places help when visiting John Sutton - State Farm Insurance Agent?
Nearby places like 'Hair for You' salon and 'Water Street Shoppe' gift store offer grooming and shopping options, and 'Jexal's Pizza and Wing Zeria' provides dining nearby, making your visit to the agency more convenient and pleasant.
Are there nearby professional services close to John Sutton - State Farm Insurance Agent?
Yes, nearby professional services include law firms such as 'Diamond Legal' and 'The Law Office of Hiera & Dennison', as well as dental services like 'OMS Dental' and 'Colthurst D.D.S', which can be useful for customers requiring multiple local services.
How can public events or community locations near the agency enhance my visit?
The 'McHenry Music Festival' and 'Masonic Lodge' nearby provide opportunities for community engagement before or after your insurance visit, enriching your experience in the area.