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IL-100669760 Our mission is to be Southern Illinois' source for insurance services. We strive to exceed our State Farm customer's expectations in every interaction, and provide around the clock service. Call or stop by our office today!
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Allison Bash - State Farm Insurance Agent
1 Mascoutah Plaza Dr., Mascoutah, IL
62258, United States
Hours
Reviews
4.9
308 reviews
5 stars
296
4 stars
6
3 stars0
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful nature of the staff, highlighting their willingness to assist and provide thorough explanations.
Cost Savings
Many reviews noted significant savings on insurance premiums compared to previous providers, with several customers expressing satisfaction with the rates offered.
Professionalism
The agency staff were frequently described as knowledgeable, professional, and efficient, contributing to a positive overall experience.
Communication
Most customers appreciated the prompt responses and clear communication from the agents, making the insurance process easier to navigate.
Mixed Experiences
While many reviews were positive, a few customers reported issues with communication and service, indicating some inconsistency in experiences.
- SSShawn SimsNov 13, 20255.0Loyal customer of State Farm for approximately 40 years and have always had the best support and service at the Maryville office. Just had a courtesy review call from Daniel and he was very professional and knowledgeable. Look forward to being a customer for years to come.
- SPSamuel PooleNov 13, 20255.0Working with Jamari Jackson has been a great experience. His customer service is top-tier, and he always goes out of his way to make sure you feel taken care of. What I appreciate most is how well he explains everything—he makes insurance easy to understand and helps you choose the right coverage with confidence. If you’re looking for someone who’s knowledgeable, patient, and truly committed to helping you, Jamari is the one to go to. Highly recommend!
- CRCecy RezaNov 13, 20255.0Cris did an amazing job helping us with our home insurance. He made everything simple, clear, and stress-free. We truly appreciate his guidance, professionalism, and patience throughout the whole process. Highly recommended — thank you so much, Cris, for all your help! Cris hizo un trabajo excelente ayudándonos con nuestro seguro de casa. Nos explicó todo de manera clara y sencilla, haciendo el proceso sin estrés. Agradecemos mucho su guía, su profesionalismo y su paciencia. ¡Muy recomendado! Muchas gracias, Cris, por toda tu ayuda.
- ACAbigail CampbellNov 13, 20255.0So happy with Allison Bash and the service they’ve continued to provided me for years. Michael is so amazing and has helped me with any questions I have ever had! He helped me understand the breakdown of my bill and my coverage and was so patient and helpful while answering my questions. 10/10 recommend!
- BOBill OhmartNov 9, 20255.0I purchased a new vehicle a couple days ago. And was in the process of selling my truck. I called the office and spoke with Brenda. Within the hour she e-mailed my new insurance card and transferred the coverage. She hit it out of the park with customer service ! ! First class operation !
Frequently Asked Questions About Allison Bash - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online at Allison Bash - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Allison Bash offers free quotes.
What payment methods are accepted by Allison Bash - State Farm Insurance Agent?
They accept cash and most major credit cards, including Visa, Mastercard, Discover, and American Express.
How can I access my online billing and payment information?
You can access your billing and payment information through the Digital Pay Payment Center by entering your User ID and password.
Who should I contact if I have questions about billing or payments?
Please contact your agent. Their phone number and email are available on the details page of your bill.
What insurance services does Allison Bash provide?
They offer Auto, Life, Homeowners, Renters, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours of Allison Bash - State Farm Insurance Agent?
The office is open Monday through Friday, from 8:30 AM to 5:00 PM, and closed on weekends and holidays.
Where is Allison Bash - State Farm Insurance Agent located?
Their office is located at 1 Mascoutah Plaza Dr., Mascoutah, IL 62258, USA.
Can I schedule an appointment online with Allison Bash?
Yes, they offer online appointments but do not require appointments to visit their office.
What nearby restaurants can I visit before or after my insurance appointment?
Nearby restaurants include Twin Dragons, a Chinese and Asian fast food restaurant, and McDonald's, a popular fast food burger restaurant, both convenient for dining around your visit.
Are there nearby services for pet care if I visit Allison Bash?
Yes, Woof And Wag provides pet services, and Dog Day Afternoon offers pet grooming and pet store services nearby.
What nearby conveniences are available around Allison Bash - State Farm Insurance Agent?
Casey's General Store offers gas, convenience, and pizza, and Tom's Supermarket provides grocery shopping opportunities close by.