IL-18392092 Serving Lake in the Hills and the suburbs of Northern Illinois, Alex Celenza State Farm is dedicated to providing exceptional customer experiences. Our services include Business, Home, Auto, Life, Health, and Pet insurance. We're passionate about helping you prepare for life's uncertainties and understanding the significance of safeguarding your family. Let us guide you through your insurance needs. Feel free to reach out with questions or to arrange a consultation. We're eager to connect with you.
Details
Requires appointmentNot available
Online appointmentsAvailable
Onsite servicesAvailable
Free parking lotAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Alex Celenza - State Farm Insurance Agent • Mar 08, 2026
Certified by Alex Celenza - State Farm Insurance Agent • Mar 08, 2026
Reviews
5.0
186 reviews
5 stars
184
4 stars0
3 stars0
2 stars0
1 star2
AM
Austin Mattingly
4 days ago
5.0
Just switched to State Farm today for an auto policy. I worked with Tamara for multiple days during the process. She was very communicative and helpful throughout the process. It made my switch to State Farm seamless and easy.
SS
Sandra Soto
Feb 24, 2026
5.0
Tatiana Uribe was great! She continued working on finding me savings after the call I had with her. Tatiana was very friendly, professional, and helpful. Tatiana got me the best car insurance that she could and i was so impressed by her knowledge and skills with car insurance. She make it so easy and I was very much satisfied with how she did her job. I would recommend anyone to speak with Tatiana, she is a great insurance agent and she communicated and listened to my needs. I give her 5 stars at the end everything was explained and communicated to my understanding. Fabulous insurance agent who helped me and my son with a great car insurance price.
Thank you Tatiana!!
RF
Raisy Freites
Feb 19, 2026
5.0
Excelente atención, se esmeraron en explicar todo lo relativo a las aseguranzas de mis vehículos y la relación costo - cobertura es superior a cualquier otra agencia aseguradora con la que haya contrato
MM
Mark mAglanoc
Feb 17, 2026
5.0
Tatiana has been absolutely amazing to work with. I switched over to her last year, and from our very first call, she was professional, patient, and genuinely pleasant. She takes the time to explain everything clearly and makes the entire process smooth and stress free. Every document I’ve needed has been handled quickly and efficiently.
It’s not just about the competitive quotes, it’s the level of customer service that really stands out. When I needed a new policy, I didn’t even bother shopping around. I chose to keep everything with someone I trust.
Highly recommend Tatiana and her team!
RM
Ryan Marzano
Feb 9, 2026
5.0
Took care of my insurance needs. Looked for the best rates. Best insurance agent by far. Honest and trustworthy. Highly recommend!
Frequently Asked Questions About Alex Celenza - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Alex Celenza - State Farm Insurance Agent?
No, you do not have to pay for a quote online. Free quotes are offered.
Who should I contact if I have questions about billing or payments?
Please contact your agent; their phone number and email are available on your bill details page.
What features are available on the State Farm mobile app managed by Alex Celenza?
You can manage insurance and banking accounts, get roadside assistance, file claims, and more.
What services does Emergency Roadside Service cover?
Typically covers towing, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the business hours for Alex Celenza - State Farm Insurance Agent?
Open Monday to Friday, 9:00 AM to 5:00 PM; closed on Saturdays and Sundays.
What payment methods are accepted at Alex Celenza - State Farm Insurance Agent?
Cash and most major credit cards including Visa, Mastercard, Discover, and American Express are accepted.
Is Alex Celenza - State Farm Insurance Agent wheelchair accessible?
Yes, the office has wheelchair accessible entrance, parking, seating, and restrooms.
Are appointments required to visit Alex Celenza - State Farm Insurance Agent?
No, appointments are not required, but online appointments are offered for convenience.
What nearby places can I visit before or after my meeting at Alex Celenza - State Farm Insurance Agent?
You can visit Huntington Learning Center for tutoring, Algonquin Academy of Dance & Music for dance classes, or enjoy a meal at D.M. Prime Burgers nearby.
Where can I find convenient services near Alex Celenza - State Farm Insurance Agent?
The UPS Access Point location nearby offers courier and shipping services, which could be useful if you need to send or receive documents.
Are there any fitness centers near Alex Celenza - State Farm Insurance Agent?
Yes, Anytime Fitness and K-Star Fitness gyms are nearby if you want to fit in a workout before or after your visit.
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