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IL-8881908 Our mission at the Sam Marshall State Farm insurance agency is to offer guidance in a personal and caring way that helps you manage the risks of everyday life, recover from the unexpected, control cost so can you realize your dreams. We will be your “Good Neighbor"
Location
Sam Marshall - State Farm Insurance Agent
10773 Illinois 47, Huntley, IL
60142, United States
Hours
Reviews
5.0
476 reviews
5 stars
472
4 stars0
3 stars0
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by agents like Sam, Katelyn, and Jaylyn, highlighting their friendliness, knowledge, and willingness to help.
Ease of Process
Many reviews noted the smooth and stress-free experience when setting up or switching insurance policies, with agents making the process simple and straightforward.
Competitive Rates
Several customers mentioned receiving better coverage at lower rates compared to previous insurance providers, indicating the agency's competitive pricing.
Knowledgeable Staff
Reviewers frequently commented on the staff's thorough understanding of insurance options, with agents taking the time to explain details clearly.
Personalized Attention
Customers appreciated the personalized service they received, with agents taking the time to address individual needs and concerns.
- AHAlli HardinNov 7, 20255.0Katelyn was so helpful with the process. Very pleased with state farm. Highly recommend!! 5 stars all around
- CCChopsandTootsNov 7, 20255.0Switched to State Farm after Progressive's rates kept rising- Kaitlyn made the entire process smooth and I was very pleased with how much more affordable their plans were. Definitely recommend!
- UCUmar ChowdhuryOct 26, 20255.0Mike Tenuto didn’t just help me with insurance, he explained it so clearly I think I could teach a class now. If customer service had a Hall of Fame, this man would already have his jersey retired.
- JTJoshua ThorstensonOct 26, 20255.0Mike Tenuto gave outstanding customer service — he actually listened, explained everything clearly, and made the whole process easy. Highly recommend working with him if you want someone who genuinely cares about getting you the right coverage.
- RBRubi BarrazaOct 25, 20255.0I’ve never written a review before but I really just wanted this young man to get some praise for his amazing customer service, he seemed to genuinely care about helping me out with a slight issue I was having. Thank you Mike Tenuto!
Frequently Asked Questions About Sam Marshall - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Sam Marshall State Farm Insurance?
No, you can get a free quote online without any payment.
Who should I contact if I have questions about billing or payments?
Please contact your State Farm agent. Their phone number and email are on your bill's details page.
What services does the State Farm mobile app provide?
The app lets you manage insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover through this agency?
It covers towing to a repair facility, delivery of gas/oil/battery/tires, up to one hour of locksmith services, and mechanical labor for select services.
What are the office hours for Sam Marshall State Farm Insurance Agent in Huntley, IL?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays.
What payment methods are accepted at this State Farm agency?
They accept cash and major credit cards including Visa, Mastercard, Discover, and American Express.
Can I purchase a State Farm policy online through Sam Marshall's agency?
Yes, usually you can purchase a policy online at the end of the quote process; otherwise, contact your agent.
Are there any insurance agencies near Sam Marshall State Farm in Huntley?
Yes, nearby insurance agencies include Hollinger Services Inc. and CondoRisk, which may offer additional insurance options.
What dining options are available near Sam Marshall State Farm Insurance in Huntley?
Nearby restaurants include McDonald's, Buffalo Wild Wings 'GO', Rosati's Pizza, and China Chen, great for meals before or after your visit.
Which nearby services might be helpful when visiting the State Farm office?
Nearby services include Fast Eddie's Full Service Car Wash, Western Union for financial services, and pet care options like Pet Vet Animal Clinic and P-Dubs Pet Hub.