Had an issue with them and they hung up on me. Instead of answering my questions.
BB
Brenda Bloom
Jul 22, 2019
1.0
I really wanted to give them no stars....I contacted Forreston Mutual back in May 2018 to cancel my policy. I spoke with someone who refused to take my request to cancel and would not allow me to send them a written request to cancel. I was told that they needed to mail me something to complete (which they never did). I contacted the Department of Insurance to file a complaint. Ironically, they are aware that I tried to cancel in May 2018, but now they are insisting that they did cancel me for non-payment in February 2019. Cindy at Forreston Mutual Ins Co. said her manager said it is too late to get my money back and she told my Mortgage Company that the agent is now deceased so that is one of the many reasons they have used to refuse to return my money. I will be filing a complaint with the Better Business Bureau and pursuing my complaint with the IL Department of Insurance and the Attorney General for Consumer fraud. I would not recommend any of their products or lack of service to anyone. Buyers beware......
Frequently Asked Questions About Forreston Mutual Insurance Company
What types of insurance does Forreston Mutual Insurance Company offer?
Forreston Mutual Insurance Company offers customizable insurance including landlord, farmers, homeowners, and mobile home insurance.
Where is Forreston Mutual Insurance Company located?
It is located at 208 S Walnut St, Forreston, IL 61030, USA.
What are the business hours of Forreston Mutual Insurance Company?
The company is open Monday through Friday, from 8:00 AM to 4:00 PM, and closed on Saturdays and Sundays.
How can I contact Forreston Mutual Insurance Company?
You can reach them by phone at +1 815-938-2273, toll-free at +1 800-938-2270, fax at +1 815-938-2785, or email at info@forrestonmutual.com.
Where can I find more information or request a customized insurance quote?
Visit their website at https://www.forrestonmutual.com/ to find an agent near you and get a customized quote.
What language is primarily spoken at Forreston Mutual Insurance Company?
English is the primary language spoken at Forreston Mutual Insurance Company.
Are there dining options near Forreston Mutual Insurance Company?
Yes, nearby dining options include Lefty's Bar and Grill, Mimmo's Pizza, Josh's Saloon, Kaps Tap, Subway, and Shortys Bar N Grill, offering a variety of foods from pizza to sandwiches and pub fare.
What nearby services can I access around Forreston Mutual Insurance Company?
Nearby services include the Forreston Veterinary Clinic for pet care, UPS Authorized Shipping Provider for shipping needs, and Forreston Public Library for community resources.
Where can I shop for home and personal items near Forreston Mutual Insurance Company?
Nearby shopping includes Sweetwood Interiors for furniture, Fields of Green Boutique for clothing, United Hardware for hardware supplies, and First & Main Crafters Market for arts and crafts.
What community and government places are close to Forreston Mutual Insurance Company?
The Village of Forreston, City Government Fire Department, and United States Postal Service are nearby locations providing community and public services.