IL-100285631 Our driving passion is to give you a great insurance experience. We strive to make sure you are completely satisfied whether it's a simple question or a complex claim. Give us a chance to be your insurance office and I think you are going to end up doing what most of our customers do - refer your friends.
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Certified by John Roman - State Farm Insurance Agent • Mar 08, 2026
Certified by John Roman - State Farm Insurance Agent • Mar 08, 2026
Reviews
4.9
218 reviews
5 stars
213
4 stars2
3 stars1
2 stars1
1 star1
KK
Kevin
3 days ago
5.0
Gavin is awesome straight shooter. Don’t mess around and get you the best deal you can get you. looking for a long relationship with you. Keep up the great work.
KS
Kevin Santilli
3 days ago
5.0
Call Gavin A straight shooter tells you like it is and get you the best deal he can get for you. Keep up the great work looking forward to a long relationship!
BP
Bonnie Padiak
5 days ago
5.0
Gavin Farrow made our move to Statefarm easy. I got a great price, no pressure, and excellent customer service. The whole process was quick and painless!
JB
Joe Boerman
Feb 24, 2026
5.0
Fair pricing. Excellent communication. I highly recommend.
SC
steven colletta
Feb 16, 2026
5.0
Quick, professional service. Very easy process to switch coverages. No pressure from agents. Gavin Farrow was great to work with.
Frequently Asked Questions About John Roman - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use at John Roman - State Farm Insurance Agent?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
How can I access my billing and payment information online?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login and view your billing and payment information.
Who should I contact if I have questions about billing or payments?
Please contact your agent if you have questions about bills, payments, or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What services does the State Farm mobile app offer?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
Emergency Roadside Service typically covers towing to the nearest repair facility, delivery of gas, oil, battery or tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours of John Roman - State Farm Insurance Agent?
The office is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturday and Sunday. It is also closed on major holidays such as November 27, December 25, and January 1.
Can I save an insurance quote to finish later?
Yes, you can save your quote to continue at a later time. When you save, you will receive an email containing a link to return to your application.
What nearby amenities can I find near John Roman - State Farm Insurance Agent?
Nearby, you can visit Beth's Little Bake Shop and Hewn bakery for delicious treats, or stop by page 1 books for unique reading material. These are great places to visit before or after your insurance appointment.
What transportation options are available near the insurance agency?
The Evanston Central Street station and Metra - Evanston Central train stations are nearby, providing convenient public transit options for accessing the insurance office.
Are there any fitness or wellness locations near John Roman - State Farm Insurance Agent?
Yes, Gym 1801 and Serafin Brazilian Jiu-Jitsu are nearby fitness venues where you can work out or train in martial arts before or after your visit to the insurance agency.
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