Business Details
About
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IL-2142273 The mission of the Jeff Burtis State Farm Insurance office in Springfield is to provide our customers with a high level of customer service and great value on auto insurance, home insurance, business insurance, life insurance, and more. We pride ourselves in making a difference in the lives of our customers.
Location
Jeff Burtis - State Farm Insurance Agent
2950 N Water St, Decatur, IL
62526, United States
Hours
Reviews
4.9
94 reviews
5 stars
89
4 stars
2
3 stars1
2 stars0
1 star
2
- DODee OdumDec 16, 20255.0Due to a mistake on my part my house and auto ins payment was being declined and I owed a large back payment that shall we say left me breathless. due to her empathy and full knowledge of her job I am now current. Thank you for your kindness. Lessons learned Delete All old Debit cards and old checking account from auto pay accounts Dee O
- PRPatrick ReynoldsDec 1, 20255.0Carina Romero is one of the best customer agents I’ve talk to in years. Stop me dead in my tracks to check out other options.
- VTVicki TaylorNov 5, 20255.0Anytime I have been in the office, Connie Jump has been extremely helpful. She is very knowledgeable and all the customers love her, She is an asset!
- SPSharon PizarroNov 5, 20255.0IHave been working with Connie Jump for a while now!! Love this office, State Farm has been doing right by me for years now!!!
- JNjack nicholsNov 4, 20255.0I always deal with Connie Jump She is so friendly and I have always got my question answered by her
Frequently Asked Questions About Jeff Burtis - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who should I contact for questions about billing or payments?
Please contact your agent if you have questions about bills, payments, or Renewal Coverage Offers. Your agent’s phone number and email are available on your bill's details page.
What services are available through the State Farm mobile app?
The app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more.
What does Emergency Roadside Service cover?
It typically covers towing to the nearest repair facility, delivery of gas, oil, battery, tires, one hour of locksmith services, and one hour of mechanical labor for select services.
What are the office hours for Jeff Burtis State Farm Insurance Agent in Decatur?
The office is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and listed holidays such as November 27, December 25, and January 1.
What types of insurance does Jeff Burtis State Farm Insurance Agent offer?
They provide auto, home, life, renters, motorcycle, property, boat, pet, and business insurance.
Which payment methods are accepted at Jeff Burtis State Farm Insurance Agent?
They accept cash, American Express, Discover, MasterCard, and Visa credit cards.
Where is Jeff Burtis State Farm Insurance Agent located?
The office is located at 2950 N Water St, Suite #305, Decatur, IL 62526.
Are there nearby places to eat or relax near the State Farm Insurance office in Decatur?
Yes, nearby you can visit Jimmy John's sandwich shop, SugaFix Designer Dessert Studio bakery, Culver's fast food restaurant, and Jay's Hawaiian Shaved Ice for dining or treats.
What local services are near the insurance office that customers might find helpful?
Nearby services include Poochi’s Pet Grooming, Mark James Salon for beauty and hair services, and Club Car Wash for vehicle care.
Are there financial institutions near Jeff Burtis State Farm Insurance Agent?
Yes, customers can find PNC and Regions Bank nearby for financial services and ATMs.