The Castro Agency: Allstate Insurance

4.2
98 reviews

About

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As an Allstate agency in Countryside, our knowledge and understanding of the people in this community help us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more.You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services.We’re committed to helping Countryside residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call us today.

Details

  • Online appointmentsAvailable
  • Onsite servicesAvailable

Location

The Castro Agency: Allstate Insurance
5508 S Brainard Ave, Countryside, IL
60525, United States

Hours

Reviews

4.1
33 reviews
5 stars
25
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • EC
    Eli Cvetic
    Jan 5, 2026
    5.0
    Tania and friends helped me out in a jam! And I had a different agent. After this, I switch agents. Thank you. Gracias por ayudarnos con el papeleo de hoy. Hoy cambio de agente a Luis.
  • MS
    Maribel Salinas
    Nov 30, 2025
    5.0
    I switched from State Farm to Allstate and have been with the Castro Agency for over 2 years and I am glad I made the switch. Thank you Evelyn and Luis for the help and reasonable price on both my home and auto.
  • LZ
    Leo Zuniga
    Oct 28, 2025
    5.0
    Excellent service when I stopped by for assistance at this location. Evelyn was very kind, knowledgeable and patient in assisting me with completing claim forms for my theft claim. I would highly recommend this agency as they take the time to address your needs accordingly. Thank you once again!
  • JM
    Julia Menchaca
    Oct 22, 2025
    5.0
    I want to give a huge thank you to JR from Allstate for his outstanding service! He helped me get set up with both car and home insurance and made the entire process smooth and easy to understand. JR took the time to explain every detail, answered all my questions, and made sure I had the right coverage for my needs. It’s rare to find someone so professional, patient, and genuinely caring about their customers. I truly appreciate his help and highly recommend JR to anyone looking for excellent service with Allstate
  • PW
    Peggi Wilkins
    Sep 19, 2025
    1.0
    I was shocked at how less than profesional this agency is and placed us for collections after canceling insurance not once but twice. The BBB rating says it all as well. Beware of this office as they do not answer phones and read all reviews as so many poor client interactions.

Frequently Asked Questions About The Castro Agency: Allstate Insurance

What are the regular business hours for The Castro Agency: Allstate Insurance?

The agency is open Monday to Friday from 9:00 AM to 5:15 PM, and on Saturdays from 11:00 AM to 2:00 PM. It is closed on Sundays.

How can I contact The Castro Agency: Allstate Insurance?

You can call them at +1 708-352-7300 or email at luiscastro@allstate.com.