As an Allstate agency in Countryside, our knowledge and understanding of the people in this community help us provide customers with an outstanding level of service. We look forward to helping families like yours protect the things that are important – your family, your home, your car, and more.You can depend on us to help you look at the big picture. What we like best about our jobs is that we can offer customers options for a wide variety of coverage and services.We’re committed to helping Countryside residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, we’re available to answer your questions. If you’re already a customer, we’re ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call us today.
Tania and friends helped me out in a jam! And I had a different agent. After this, I switch agents. Thank you. Gracias por ayudarnos con el papeleo de hoy. Hoy cambio de agente a Luis.
MS
Maribel Salinas
Nov 30, 2025
5.0
I switched from State Farm to Allstate and have been with the Castro Agency for over 2 years and I am glad I made the switch. Thank you Evelyn and Luis for the help and reasonable price on both my home and auto.
LZ
Leo Zuniga
Oct 28, 2025
5.0
Excellent service when I stopped by for assistance at this location. Evelyn was very kind, knowledgeable and patient in assisting me with completing claim forms for my theft claim. I would highly recommend this agency as they take the time to address your needs accordingly. Thank you once again!
JM
Julia Menchaca
Oct 22, 2025
5.0
I want to give a huge thank you to JR from Allstate for his outstanding service! He helped me get set up with both car and home insurance and made the entire process smooth and easy to understand. JR took the time to explain every detail, answered all my questions, and made sure I had the right coverage for my needs. It’s rare to find someone so professional, patient, and genuinely caring about their customers. I truly appreciate his help and highly recommend JR to anyone looking for excellent service with Allstate
PW
Peggi Wilkins
Sep 19, 2025
1.0
I was shocked at how less than profesional this agency is and placed us for collections after canceling insurance not once but twice. The BBB rating says it all as well. Beware of this office as they do not answer phones and read all reviews as so many poor client interactions.
Frequently Asked Questions About The Castro Agency: Allstate Insurance
What are the regular business hours for The Castro Agency: Allstate Insurance?
The agency is open Monday to Friday from 9:00 AM to 5:15 PM, and on Saturdays from 11:00 AM to 2:00 PM. It is closed on Sundays.
How can I contact The Castro Agency: Allstate Insurance?
You can call them at +1 708-352-7300 or email at luiscastro@allstate.com.
Does The Castro Agency offer services in languages other than English?
Yes, services are available in both English and Spanish to better assist the community.
What types of insurance does The Castro Agency provide?
They offer a variety of coverage options including auto, home, life, motorcycle, flood, and renter's insurance.
Can I book an appointment online with The Castro Agency?
Yes, online appointments are available via their reservation website at https://agents.allstate.com/the-castro-agency-countryside-il.html?section=appointment.
Where is The Castro Agency: Allstate Insurance located?
The agency is located at 5508 S Brainard Ave, Countryside, IL 60525, USA.
What makes The Castro Agency's service stand out in Countryside?
Their deep understanding of the local community allows them to provide personalized insurance options suited to customers' immediate and long-term needs.
What nearby beauty salons are close to The Castro Agency?
Nearby beauty salons include To The Moon and Back Esthetics, Revive Boutique Countryside, Baci Salon Boutique, Benny's Barber Shop, and Countryside Barber Shop, ideal for customers wanting to relax before or after visiting the agency.
Are there any nearby financial services near The Castro Agency?
Yes, TCF Bank, Western Union, and Coinme ATM and currency exchange services are nearby, which can be convenient for customers managing their finances after or before insurance consultations.
What local dining options are available near The Castro Agency?
Customers can enjoy dining at nearby places like Kenny's Irish Pub, ZENSHI Handcrafted Sushi, and Countryside Citgo which offers breakfast and brunch options.