Brand Certified
Jim Tom - State Farm Insurance Agent
4.9(336 reviews)
Certified by Jim Tom - State Farm Insurance Agent • Mar 01, 2026
Business Details
4355 N Lincoln Ave, Chicago, IL
60618, United States
Certified by Jim Tom - State Farm Insurance Agent • Mar 01, 2026
(773) 477-3300
Certified by Jim Tom - State Farm Insurance Agent • Mar 01, 2026
https://www.jimtomagency.com
Certified by Jim Tom - State Farm Insurance Agent • Mar 01, 2026
About
Certified by Jim Tom - State Farm Insurance Agent • Mar 01, 2026
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance ServiceState Farm
IL-2140718 The Jim Tom State Farm Insurance Agency Team strives to provide our State Farm Insurance and Financial Services customers with the most efficient and professional service within all of Chicago, all Suburbs and counties within Illinois. We'll take time to complete a personalized review of all your insurance needs and want to be the preferred choice for your all your Insurance and Financial Service needs. We focus on Auto, Home, Renters, Life, Health, Business, Condo Association, Apartment Buildings, Commercial Auto , Workers' Compensation, General Liability, Business Owners and Professional Liability and Financial Services. Simply call/text us or email us for a no obligation free quote today.
Location
Certified by Jim Tom - State Farm Insurance Agent • Mar 01, 2026
Jim Tom - State Farm Insurance Agent
4355 N Lincoln Ave, Chicago, IL
60618, United States
Hours
Certified by Jim Tom - State Farm Insurance Agent • Mar 01, 2026
Reviews
4.9
336 reviews
5 stars
328
4 stars3
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional service provided by agents like Ariana, Patricia, Camron, and Kelly.
Responsiveness
Many reviews highlighted the quick response times and attentiveness of the staff, making the insurance process smooth and efficient.
Expertise
Agents demonstrated strong knowledge of insurance policies and options, helping customers find the best coverage and rates.
Long-term Relationships
Several customers noted their long-standing relationships with the agency, expressing trust and satisfaction over many years.
- LDLarry D6 days ago5.0Ariana is the best, answered all my questions and catered to my insurance needs.
- MSMonette SanchezFeb 25, 20265.0Ariana D. From State Farm is amazing and very helpful. She replies back at a timely matter and eager to help customers with car accidents and renewing insurances for families. She is very professional and kind on the phone and in person which makes her go above and beyond in her job. She is an assest to State Farm, Jim tom and his team. We have been with State Farm over 40 + years and I highly recomend this specific office and Ariana professionalism with Jim Tom. Thank you so much.
- KKkamrangillFeb 10, 20265.0how often do you actually enjoy dealing with your insurance agency? well these folks make the process so friendly efficient and pain free youll want to bake them cookies. truly. if its a plain vanilla insure or a customized vehice; easy peazy and a friendly voice all the while
- LCLuis CatanoFeb 6, 20265.0After calling to shop insurance quotes I decided to go with state farm thanks to Patricia. She explained the difference in policies to me based on my needs and was an absolute joy to deal with, I will be referring her to all family and friends.
- JHJoe HannaFeb 6, 20265.0Ariana was supper helpful and she updated everything I asked for . It was a pleasure speaking with her this morning .
Frequently Asked Questions About Jim Tom - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jim Tom - State Farm Insurance Agent?
No, you do not have to pay for an online quote. Jim Tom - State Farm Insurance Agent offers free quotes.
Who should I contact if I have questions about billing or payments?
You should contact your agent. Their phone number and email are available on your bill's details page.
What insurance products does Jim Tom - State Farm Insurance Agent offer?
They offer Auto, Homeowners, Renters, Life, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Jim Tom - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays.
Can I manage my insurance account and file claims using a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, and file claims.
Does Emergency Roadside Service cover towing and locksmith services?
Yes, it covers towing to the nearest facility and up to one hour of locksmith services among other services.
What payment methods does Jim Tom - State Farm Insurance Agent accept?
They accept cash, American Express, Visa, Mastercard, and Discover credit cards.
Are there any nearby places where I can relax or get a massage after visiting the insurance agency?
Yes, nearby places include Chicago Holistic - North Center which offers massage therapy and beauty services.
Where can I enjoy some local dining options near the Jim Tom - State Farm Insurance Agent?
Nearby dining options include Lou Malnati's Pizzeria, Knife American Restaurant, Chalkboard, The Pasta Bowl, and Il Milanese Ristorante.
Are there any nearby health and wellness services close to Jim Tom - State Farm Insurance Agent?
Yes, nearby health services include Acu By Paula and Thistle & Thorne acupuncture clinics and Natural Touch Chiropractic Center.
Brand Certified Facts from Jim Tom - State Farm Insurance Agent
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