Business Details
About
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IL-2140718 The Jim Tom State Farm Insurance Agency Team strives to provide our State Farm Insurance and Financial Services customers with the most efficient and professional service within all of Chicago, all Suburbs and counties within Illinois. We'll take time to complete a personalized review of all your insurance needs and want to be the preferred choice for your all your Insurance and Financial Service needs. We focus on Auto, Home, Renters, Life, Health, Business, Condo Association, Apartment Buildings, Commercial Auto , Workers' Compensation, General Liability, Business Owners and Professional Liability and Financial Services. Simply call/text us or email us for a no obligation free quote today.
Location
Jim Tom - State Farm Insurance Agent
4355 N Lincoln Ave, Chicago, IL
60618, United States
Hours
Reviews
4.9
326 reviews
5 stars
318
4 stars3
3 stars1
2 stars0
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, professionalism, and responsiveness of the staff, particularly highlighting agents like Patricia, Camron, and Kelly.
Expertise
Many reviews noted the agents' knowledge and ability to provide tailored insurance solutions, ensuring customers received the best coverage for their needs.
Long-term Relationships
Numerous customers mentioned their long-standing relationships with the agency, indicating high satisfaction and trust built over many years.
Efficiency
Clients appreciated the quick and efficient service, with many noting how smoothly processes like policy setup and claims were handled.
- GXGino X5 days ago5.0Always immediate and friendly service from Jim Tom and his associates. Thank you, Patricia, for your assistance.
- ATalvin titoDec 4, 20255.0My experience with State Farm was excellent. Ariana helped me add a new vehicle to my policy and was incredibly kind, patient, and helpful especially with all my back and forth questions. I expected my rate to increase, but she worked hard to keep it the same. Service like hers is exactly why I chose State Farm, and I highly recommend them for auto insurance.
- MBMike BowmanNov 19, 20255.0Patricia was very helpful and listen to all of my concerns and is trying to work up a competitive quote to win back my business
- RHRun Fong Situ HanNov 18, 20255.0I needed help with my car and home insurance. The agent I was assigned, Jim Tom, was very helpful. He responded promptly to all my questions.
- RSRekha ShuklaNov 17, 20255.0The team including Patricia and Jim have been great to work with as we moved to our new condo coming from out of state. Thank you so much for helping to make this transition so easy!
Frequently Asked Questions About Jim Tom - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Do I have to pay for a quote online at Jim Tom - State Farm Insurance Agent?
No, you do not have to pay for an online quote. Jim Tom - State Farm Insurance Agent offers free quotes.
Who should I contact if I have questions about billing or payments?
You should contact your agent. Their phone number and email are available on your bill's details page.
What insurance products does Jim Tom - State Farm Insurance Agent offer?
They offer Auto, Homeowners, Renters, Life, Motorcycle, Property, Boat, Pet, and Business Insurance.
What are the office hours for Jim Tom - State Farm Insurance Agent?
The office is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends and holidays.
Can I manage my insurance account and file claims using a mobile app?
Yes, the State Farm mobile app allows you to manage insurance and banking accounts, get roadside assistance, and file claims.
Does Emergency Roadside Service cover towing and locksmith services?
Yes, it covers towing to the nearest facility and up to one hour of locksmith services among other services.
What payment methods does Jim Tom - State Farm Insurance Agent accept?
They accept cash, American Express, Visa, Mastercard, and Discover credit cards.
Are there any nearby places where I can relax or get a massage after visiting the insurance agency?
Yes, nearby places include Chicago Holistic - North Center which offers massage therapy and beauty services.
Where can I enjoy some local dining options near the Jim Tom - State Farm Insurance Agent?
Nearby dining options include Lou Malnati's Pizzeria, Knife American Restaurant, Chalkboard, The Pasta Bowl, and Il Milanese Ristorante.
Are there any nearby health and wellness services close to Jim Tom - State Farm Insurance Agent?
Yes, nearby health services include Acu By Paula and Thistle & Thorne acupuncture clinics and Natural Touch Chiropractic Center.